Clark-Knapp Honda - Service Center

Susan was very kind and explained everything so well. Will definitely be looking forward to my next maintenance trip! Will definitely be looking forward to my next maintenance trip! More

Honda McAllen is a dealership that is easy to work with. I got approval quickly and bought a new Accord after going in for service for my Pilot. I got approval quickly and bought a new Accord after going in for service for my Pilot. More

Service department representative was very attentive. No problems were encountered. Very good in explaining maintenance check findings and recommendations. No problems were encountered. Very good in explaining maintenance check findings and recommendations. More

The only thing I am so disappointed is that it took 4 months to get the part that should be replaced in my vehicle Thanks months to get the part that should be replaced in my vehicle Thanks More

Susan Rosales was absolutely wonderful! !!! She does a fabulous job and is very efficient! She is exceptional!!! I will always want her to help me!!!! !!! She does a fabulous job and is very efficient! She is exceptional!!! I will always want her to help me!!!! More

Fast and great customer service and care. Really good service and helpful friendly staff. I didn't wait Really good service and helpful friendly staff. I didn't wait More

I got an appointment booked for an oil change , customer service was absolutely awesome i will definitely return for future check ups. service was absolutely awesome i will definitely return for future check ups. More

First off there shouldn’t be a minimum as I don’t get paid to write this survey. Susan was great as usual. paid to write this survey. Susan was great as usual. More

good job like always, very good costumer service. they also cleaned my car from the outside as a complimentary service they also cleaned my car from the outside as a complimentary service More

Went In for 2 recalls. They told me it would take all day but refused to give me a loaner. Said they just don’t do that. Even after I told them I can’t be without a car all They told me it would take all day but refused to give me a loaner. Said they just don’t do that. Even after I told them I can’t be without a car all day I have 2 daughters one with special needs that has therapies to go to. Had to talk to my sales person who was able to help me out but I don’t think it’s right that the service department just out right says no can’t do that and leaves you to figure it out without even trying to talk to a manager to see if they can help you More