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Clark-Knapp Honda - Service Center

Mc Allen, TX

4.7
593 Reviews

593 Reviews of Clark-Knapp Honda - Service Center

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April 20, 2024

Clean, courteous, professional, on time, responsive. ..Susan was nothing but outstanding and transparent. Thank you for your services. More

by MSRACHELVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

My experience with the Clark Knapp Service Department was very positive. After making an appointment, I arrived and Susan wrote up my work order and the work was completed in short order. After completion, s More

by JPERRYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

The service department is the best. Armando was very attentive and kept me informed every step of the way. More

by MARTINEZ20072012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Mónica and Mr. Reyes are the best. Your survey should be as good. Too many words! More

by rcastro7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

No problems with this dealership. They were able to let me know my car’s needs and asked me at every step if I would like to proceed with additional services. More

by BLUEMEL.07FAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Excellent and fast service from booking appointment to less than expected time to do maintenance, great human quality and specific technical services More

by GLORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

The person in charge of logging in the automotive center was very rude she didn't explain nothing on what my warranty would cover or not. More

by Jorge87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

I like the quality of service they provide to the customers, because they recommend if needed something else in the vehicle. More

by LAURAM_CASTEYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Mr. Reyes was very kind and attentive from the moment we dropped off our car to the day we picked up the car. Great customer service from Honda. More

by MAGGLIA0518
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Everyone was very seevicial, professional in their work and the waiting time was reasonable. Thank you More

by VASABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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