Clark-Knapp Honda - Service Center

Friendly greeting , appt as scheduled, last than an hour, explained work done and warranty coverage, what to expected next visit, and I left be very satisfied! hour, explained work done and warranty coverage, what to expected next visit, and I left be very satisfied! More

Service department never answers the phone. Took vehicle in Tuesday afternoon. Did not start on it until Wednesday afternoon, and only then because I came in to check on it. And now I have to t Took vehicle in Tuesday afternoon. Did not start on it until Wednesday afternoon, and only then because I came in to check on it. And now I have to take it back in for an adjustment. More

Good service. Although my stepmom went early in the morning to drop her car off for an oil change. She was sent away and told she needed to make an appointment. Wh Although my stepmom went early in the morning to drop her car off for an oil change. She was sent away and told she needed to make an appointment. Which wasn't correct. More

Customer service needs to honor coupons an find if there’s something they can do for customer there’s something they can do for customer More

Everyone was very helpful, and kind. I was very surprised and pleased that my car had been washed when I picked it up. I was very surprised and pleased that my car had been washed when I picked it up. More

Emmanuel Alacron was great. It was my first time taking car for oil service. He was Professional, Respectful, friendly, explained everything. It was my first time taking car for oil service. He was Professional, Respectful, friendly, explained everything. More

Bad customer service. They give you the run around with fixing issues under warranty I purchased. They’re tricky and use verbiage to throw you off track. I do NOT recommen They give you the run around with fixing issues under warranty I purchased. They’re tricky and use verbiage to throw you off track. I do NOT recommend. More

Excellent customer service by Susan as always. I was greeted and she explained the service that my truck was going to get. She’s always smiling and always nice! I willing definitely go back and lo I was greeted and she explained the service that my truck was going to get. She’s always smiling and always nice! I willing definitely go back and look for her! More

Everything went well my service agent was great! My only complaint is that I had trouble getting my first oil change scheduled. I had to call twice and then I had to register or create an account My only complaint is that I had trouble getting my first oil change scheduled. I had to call twice and then I had to register or create an account as to where my previous vehicle the dealership automatically text me and they took care of everything. I didn't have to hassle with anything. I also have trouble with my Honda app because it has my previous Honda vehicle. I understand that I need to add my VIN of my new vehicle to the app and delete the old one. However, I didn't experience any of this with my Toyota 4Runner. More

Good service at a fair price, the place has friendly staff and clean facilities every time I have been there. staff and clean facilities every time I have been there. More