Clark-Knapp Honda - Service Center

My advisor Susan explained to me all the repairs that needs to be done to my car and the cost of labor and parts so friendly very satisfied needs to be done to my car and the cost of labor and parts so friendly very satisfied More

Excellent service and friendly staff. Clark Knapp Honda always keep me abreast of my appointments. Keep up the Great service. Clark Knapp Honda always keep me abreast of my appointments. Keep up the Great service. More

Very happy with drive. Thank you Ana for making experience time efficient and effective 👍.. thank you for Carwash Thank you Ana for making experience time efficient and effective 👍.. thank you for Carwash More

Susan was awesome! Always helpful and patient with her customers! Robert, "Coach" was helpful as well! Had to replace my battery and he provided the number for the H Always helpful and patient with her customers! Robert, "Coach" was helpful as well! Had to replace my battery and he provided the number for the Honda Roadside Service! More

I took my pilot in on 3 different occasions within a week time. The 1st two visits were not to my liking. The amount of time I spent there was the longest days ever. I understand the process andntime it time. The 1st two visits were not to my liking. The amount of time I spent there was the longest days ever. I understand the process andntime it takes but....No one set the time expectation no one followed up or checked on me to let me know how long it was going to take. And I had an appointment. I was there so long in the 1st 2 visits I could have test driven a car financed it and driven off the lot in a new pilot!! It wasn't until the 3rd visit when I was handed over to "express" that I received excellent service and feed back. I felt Valued as a repeat customer. My time and money were Valued. As a Loyal Honda owner and service customer i have no problem looking elsewhere for vehicles and service. I have purchased 3 pilots 3 accords (clark) and recently an hrv (at gillman) thank you for allowing me to offer feedback. Sales and express service are grt. Service is not so good. Sorry. More

They always do a great job! Mr. Reyes is a great adviser. I received my car back at the announced time. Mr. Reyes is a great adviser. I received my car back at the announced time. More

Really expensive to replace key, had to pay for remote and then pay for programming of key. and then pay for programming of key. More

My service lady, Susan, and her assistant were amazing! I’m coming again every oil change, thanks to their great work. I’m coming again every oil change, thanks to their great work. More

Advisor was really helpful and informative. The staff were extremely friendly and made my time there enjoyable. The staff were extremely friendly and made my time there enjoyable. More

Reception was cordial and the maintenance service taken care of within the time I was told. care of within the time I was told. More