Clark-Knapp Honda - Service Center
Mc Allen, TX
600 Reviews of Clark-Knapp Honda - Service Center
I've been going to Clark Knapp Honda for quite a while and each time the dealership has provided great service. I am very satisfied with the professional service provided by the staff. Both Susan and A and each time the dealership has provided great service. I am very satisfied with the professional service provided by the staff. Both Susan and Armando are professional. friendly, and helpful. More
Armando is very professional and has always explained the process and if there is anything needed or not. Thank you Armando. process and if there is anything needed or not. Thank you Armando. More
The customer service was great and Susan explained the services I needed very well and I was very satisfied services I needed very well and I was very satisfied More
Showed up to honda and a line of 5 cars was already formed. Once the service door was opening a gentleman was directing cars left and right. I was sent to the right of the service department. The two w formed. Once the service door was opening a gentleman was directing cars left and right. I was sent to the right of the service department. The two works started going down the line asking for info. For some reason or another I was skipped. I kindly asked the worker why were they skipping me and he said that the line I was in was for oil change nothing doing with service like a broken light etc... he said I had to go inside.. I was like but you could atleast ask me what I'm here for instead of letting me sit here waiting.. I was the 6th car there and I ended up being the 12th person being helped all because the workers are helpful.. no sign to let customers know where to go.. very disappointed.. this is my second lease at honda but never again.. so quick to see u a car but not for service.. never answers the phone More
The lady in the service department was extremely helpful. She was very professional, approachable and knowledgeable and the only one that came to help me meanwhile the other two male service department men w She was very professional, approachable and knowledgeable and the only one that came to help me meanwhile the other two male service department men were pretending not to see me. More
Great customer service, they explained the services needed and what was recommended. Vehicle was ready as scheduled. needed and what was recommended. Vehicle was ready as scheduled. More
Great Customer Service. Great communication Susan very helpful and explained everything. Thank you very much Great communication Susan very helpful and explained everything. Thank you very much More
Great job . Performed on time. Works seems to be quality. Friendly service. Kept informed of the service Performed on time. Works seems to be quality. Friendly service. Kept informed of the service More
Service and professionalism from Monica was excellent. But very concerned that my fuel injectors were not covered under the recall or extended warranty. Can the service manager please email me a complete But very concerned that my fuel injectors were not covered under the recall or extended warranty. Can the service manager please email me a complete explanation as to why not? Elibariki@hotmail.com Ridgeline2017 More
Armando was great! Attentive to my visit and true professional! Five star rating for sure! Attentive to my visit and true professional! Five star rating for sure! More