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Clark-Knapp Honda
Pharr, TX
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Was surprised about the level of tasks involved in returning a leased vehicle with the intent to purchase. All those tasks only contribute to additional costs in the purchase and finance of the leased returning a leased vehicle with the intent to purchase. All those tasks only contribute to additional costs in the purchase and finance of the leased vehicle. $3k for receiving, inventory, vehicle “make ready” on top of the unit valuation doesn’t add value to the customer experience. Although there’s no price negotiation, going through sales seems to be unnecessary. I suggest a value add process review (kaizen) to make it easier for a customer going through this process and have a more enjoyable customer experience. More
Great service and information with my tire issue. Always will come back and ask for Armando. Always will come back and ask for Armando. More
Great customer service will do business there again, went to two previews dealers worst service ever they just lied about everything this guy was down to earth and made a sale. to two previews dealers worst service ever they just lied about everything this guy was down to earth and made a sale. More
They were quick, courteous and reasonably priced. Offered to shuttle me anywhere I needed to go, I can do the work myself but Clark Knapp Honda’s service department makes it so easy to just take them Offered to shuttle me anywhere I needed to go, I can do the work myself but Clark Knapp Honda’s service department makes it so easy to just take them my vehicle. More
Great service! Great help by our salesman! My only feedback would be that sales management need to improve in price flexibility! Overall Great experience! Looking f Great help by our salesman! My only feedback would be that sales management need to improve in price flexibility! Overall Great experience! Looking forward to future business and plenty of referrals! More
Great Customer Service when I arrived and quick quality work when great prices. I would recommend getting your car service with them work when great prices. I would recommend getting your car service with them More
Great service and good customer service got me a good deal. Super helpful and nice.. deal. Super helpful and nice.. More
Lee Roy went above and beyond an very helpful with my purchase ! I was very satisfied with my first purchase with Honda purchase ! I was very satisfied with my first purchase with Honda More
We had a great experience with our 2024 Pilot purchase and would recommend Clark to all our family and friends. We especially enjoyed the use of our time and the importance of getting the deal done quick and would recommend Clark to all our family and friends. We especially enjoyed the use of our time and the importance of getting the deal done quickly. More
Muy buen servicio, gracias a Carlos por toda la atención que nos dio y explicarnos todo muy bien. que nos dio y explicarnos todo muy bien. More