Claremont Toyota

Great and friendly service. Knowledgeable staff. Lots of time options for an appointment. Nice clean lobby with free cold bottle water and coffee. Knowledgeable staff. Lots of time options for an appointment. Nice clean lobby with free cold bottle water and coffee. More

Great customer service and fast turnaround around time for service. Communication was great throughout the process. for service. Communication was great throughout the process. More

Claremont Toyota has the best service department and Oscar armas is the best he always keeps me informed of my vehicle Oscar armas is the best he always keeps me informed of my vehicle More

When I was going through the car loan process, the staff strongly and repeatedly recommended that I purchase coverage for $70 a month, which would be added to my car loan for a total of 72 months. I felt li strongly and repeatedly recommended that I purchase coverage for $70 a month, which would be added to my car loan for a total of 72 months. I felt like I didn’t really need it, and the staff seemed a bit unhappy about that. More

Happy with the service, although I’m still waiting for a part it’s been taking over three weeks. part it’s been taking over three weeks. More

Even though I had an appointment I still waited 3 hours for an oil change. I also reported trouble with the screen and was told nothing is wrong with it. When my car was returned they had removed my mat for an oil change. I also reported trouble with the screen and was told nothing is wrong with it. When my car was returned they had removed my mat and dropped all the dirt on the mat underneath which was clean. More

I always use this service department for all scheduled maintenance. The waiting area is always clean and comfortable. But this time, I felt that the time between the checkout and the vehicle delivery was maintenance. The waiting area is always clean and comfortable. But this time, I felt that the time between the checkout and the vehicle delivery was too long. It seemed as if there weren't enough drivers. More

Everyone was very nice and knowledgeable. Excellent customer service. Claremont Toyota has a good selection of Cars. Excellent customer service. Claremont Toyota has a good selection of Cars. More

Worst service experience I’ve had, took me about 25 minutes to get my service advisor to the service line. Then there was a mix up on where the warranty parts would be installed. Zach sent me to the us minutes to get my service advisor to the service line. Then there was a mix up on where the warranty parts would be installed. Zach sent me to the used car side, which was not where I needed to be. Fortunately Dawn helped and ensured a porter picked the car there and gave me my paper work. After I was called and told the car was ready I picked the car up. Sign paper work and followed the process to receive my car, after seeing other customers that came after me receive their cars I asked if there was a problem or perhaps my car was not ready. The porter (Ed) was rude and said the car would arrive outside as soon as the runner came back. A few minutes later another porter came and asked for the Cortez paperwork, apparently there was an issue with my paperwork or location which the porter knew about. Some simple communication would have gone a long way to ensure I received some adequate customer service. I never do this (bad reviews), this might be the first but I feel like the service I get here in Toyota of Claremont is just not up to par with other manufacturers dealers. More

Good service and Mr. Bruce Wright answer all our questions, very professional thank you Mr. Tony Sanchez for the recommendation. Bruce Wright answer all our questions, very professional thank you Mr. Tony Sanchez for the recommendation. More