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Claremont Toyota

Claremont, CA

4.4
4,783 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,783 Reviews of Claremont Toyota

October 23, 2024

The car i was sold as a cpo had a hole in the front and i was unable to pump fuel because it would spit it back out. More

by ELLAS00000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ramiro Ortiz, Ernesto Rojas Castaneda
Oct 23, 2024 -

Claremont Toyota responded

We're disappointed you're having issues with your CPO vehicle. If our team has not had a chance to take a look at this concern, please contact us and we'll be glad to get you set up with a time to bring your vehicle into our service department. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 23, 2024

I’m, overall, satisfied with the service. Alex was very friendly. I had to return a second day to get a new battery installed. I had the time to do it, and I was okay with it, but if I had th More

by SONJEACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 24, 2024 -

Claremont Toyota responded

Sonjea, We're happy that overall you are satisfied with your experience here. It was not our intention to inconvenience you and have you return a second time. We'll be working to complete all services the first time in the future and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 23, 2024

I met a very nice and helpful salesman Yong Zhao. He responded any question I asked in a timly manner, even not during working hours, and give me a lot of help, If my friends want to buy a car, I wil More

by HELEN731112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yong Zhao
Oct 24, 2024 -

Claremont Toyota responded

Helen, thank you for your fantastic review! We're thrilled to hear about your positive experience. Our team always strives to provide exceptional service, and it’s great to know that your needs were met. We appreciate your recommendation and look forward to serving you and your friends! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 22, 2024

I went in for an oil change and now I have my brake light and ABS, VSC on. I took my truck back and they wanted to charge me 175 to check it. I didn't have that problem prior to taking my truck in. This is More

by PGARCIA012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott sucked
Oct 23, 2024 -

Claremont Toyota responded

Thank you for bringing this concern to our attention. We'd like to learn more about how soon after your oil change these issues arose. Please contact us when you have an opportunity. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Oct 23, 2024 -

PGARCIA012 responded

They day after the oil change.

October 22, 2024

Imber Rojas helped us get a car in within our budget. He provided great customer service throughout the whole process. He was very attentive, nice & patient. More

by ANDREAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman, Ramiro Ortiz, Imber Rojas
Oct 23, 2024 -

Claremont Toyota responded

Thanks for sharing your experience, Andreas! We’re thrilled to hear that Imber provided you with exceptional service while helping you find the perfect car within your budget. Your satisfaction means the world to us! Enjoy your new ride! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 22, 2024

I recently got the new Camry XSE 2025, it has been an incredible experience thanks to Pablo Herrera who found the car I wanted, the purchase process was fluid and transparent. More

by Maria Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Herrera, Ramiro Ortiz
Oct 23, 2024 -

Claremont Toyota responded

Thanks for your wonderful review, Maria! We're thrilled to hear that you had an exceptional experience with Pablo and love your new Camry XSE. Your satisfaction means a lot to us, and we’re here to help whenever you need. Enjoy your ride! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 21, 2024

They were nice and did the work promptly. I was told 4 hours and it’s was done early. More

by EDGARVELARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember name
Oct 22, 2024 -

Claremont Toyota responded

Thanks, Edgar! We're thrilled to hear you had a great experience with our team. It's always our goal to deliver prompt and friendly service. We appreciate your kind words and support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 20, 2024

Claremont Toyota helped me and my family get our dream family car and a extra car. More

by LUCIAC.GONZALEZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda, Alfonso Moreno Gallegos, Tony Sanchez
Oct 21, 2024 -

Claremont Toyota responded

Thanks for sharing your experience, Luci! We're thrilled to hear that Claremont Toyota helped you find your dream family car and an extra one too. Enjoy the new rides and happy driving! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 19, 2024

The men and women working for your dealership are outstanding. Cleanliness is a noticeable quality too , from the restrooms to offices to the friendliness of office personnel to the expertise and exc More

by LLMARTINEZ302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Tarin
Oct 21, 2024 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience and appreciate your kind words about our team, especially Phillip. Our commitment to cleanliness and excellent customer service is a top priority, and it's great to know it shows. We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 19, 2024

The place is very clean, all salespeople are courteous, the finance dept is fast and efficient, especially Henry and, of course, Done Deal Bates is the Best salesman . More

by TESS.MARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bates, Henry Figueroa, Tony Sanchez
Oct 21, 2024 -

Claremont Toyota responded

Thank you, Tess! We’re thrilled to hear about your positive experience and appreciate your kind words about our team. Our goal is to provide excellent service, and your feedback truly motivates us. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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