City World Toyota

Fabian was my sales person and he was absolutelly qreat; I have never had a better experience at a dealership, at no moment did I feel under presuure or uncomfortable. I have never had a better experience at a dealership, at no moment did I feel under presuure or uncomfortable. More

Devon Lyncook was the sales person that perform the transaction for my car. He was professional, has excellent Customer Service professionality and made me feel at ease. His deportment and professional transaction for my car. He was professional, has excellent Customer Service professionality and made me feel at ease. His deportment and professionality was outstanding. More

Devon Lyncook, was very knowledgeable about the Toyota product they sell and was very understanding of my financial concerns by making sure I did not go over my financial budget A+. product they sell and was very understanding of my financial concerns by making sure I did not go over my financial budget A+. More

I came in to purchase a new car and Sebastian was very helpful and knowledgeable about the car I was looking at, Toyota Camry 2011. At first i was not sure about leaving there with a car but he worked his helpful and knowledgeable about the car I was looking at, Toyota Camry 2011. At first i was not sure about leaving there with a car but he worked his hardest to make sure I drove out with a car that day. The customer service was exceptional and I did not feel as though I was getting swindled or lied to about purchasing that car. Overall I had a wonderful experience and I would gladly recommend anyone to go to here when looking for a new car. More

I purchased a 2007 Nissan Quest a week ago from this dealership and have been truly impressed with the customer service received, from my initial telephone inquiry requesting directions through phone an dealership and have been truly impressed with the customer service received, from my initial telephone inquiry requesting directions through phone and email messages received this week regarding my satisfaction with my purchase. Having researched several makes and models before settling on Toyota, I decided to visit several dealerships in the tri-state area over the past month. In particular, my salesperson Sebastian Alverius, was a pleasure to work with and I would highly recommend him. His easy going, personal style and knowledge of the brand has solidified a working relationship with myself for years to come. My rating is based on the level of professionalism I received for a transaction of this size. More

Sebastian was an excellent sales rep. He was patient, enjoyable to work with, and we really enjoyed the time we spent with him while purchasing our used 2003 Toyota Highlander. And above all, he was high enjoyable to work with, and we really enjoyed the time we spent with him while purchasing our used 2003 Toyota Highlander. And above all, he was highly professional from beginning to end. I went to other dealerships before this one and the first thing that they were interested in was money, money and money first...particularly Hudson Toyota and Fordham Toyota. I was about to give up on Toyota dealerships. Not to mention, Car Factory, which is several minutes down the road from City World Toyota, also sold us a lemon that only lasted five blocks up the road from the day of purchase. It took me hours to get my money back from them, but only after threatening to sue. But when I came to City World, even to the very end, they cared about money last and their respect for the client first. They only wanted our satisfaction throughout the sale. We will definitively refer people to Sebastian and to City World in the future. More

This is the second dealership I went to looking to lease a Camry. The first dealership met my price, but I was turned off by the salesman aggressiveness. Now I called up City World Toyota, I told them what a Camry. The first dealership met my price, but I was turned off by the salesman aggressiveness. Now I called up City World Toyota, I told them what I was looking for and what price range I needed. Within an hour, they called me back and told me they should be able to meet the other dealership price or make it better. From the beginning of our appointment, the salesman was very friendly. He was not pushy. What I like he didn't try to bulls**t us. The first dealership I tried, the salesman tried every trick in the book to make you buy get a car right now. With City World, the salesman follow through with everything that was going to happen. The only complaint I have is that there's were a few clients ahead of us waiting for the financial person. So that took some time. At the end, I had a better car than I expected with a better price. More

I leased a 2011 RAV4 a week ago from this dealership and have been truly impressed with the customer service received, from my initial telephone inquiry requesting directions through phone and email message have been truly impressed with the customer service received, from my initial telephone inquiry requesting directions through phone and email messages received this week regarding my satisfaction with my purchase. Having researched several makes and models before settling on Toyota, I decided to visit several dealerships in the tri-state area over the past month. Of course, inventory availability and price were immediate concerns and I must say I was pleasantly surprised that this dealership surpassed all expectations when my husband and I sat down to compare notes from our visits to some of the best dealerships in Fairfield, Westchester and Bergen Counties. In particular, our salesperson Sebastian Alverius, was a pleasure to work with and I would highly recommend him. His easy going, personal style and knowledge of the brand has solidified a working relationship with our family for years to come. My rating is based on the level of professionalism I received for a transaction of this size. More

I went to this dealership with my great aunt because she wanted to trade in her Toyota Camry 2009 that she was financing(with 42 months of payments at 14% interest remaining) for a newer car with cheaper pa wanted to trade in her Toyota Camry 2009 that she was financing(with 42 months of payments at 14% interest remaining) for a newer car with cheaper payments. My aunt had a few stumbling blocks... she didn't have a down payment and she went bankrupt in 2005. Not only was Sebastian able to lower her payments by $100, he also got her brand new 2011 Toyota Camry(which is exactly what she wanted) at 0% interest for 60 months. They also gave her a 5 year warranty and a 5 year maintenance plan and let her take the car for a test drive. We arrived at the dealership at 11:30am and left around 6pm. It was a long process but Sebastian was friendly, funny, personable and extremely patient (especially with my very hard to satisfy grandmother who also came along). I did not feel like he was trying to swindle us or cheat us. We walked out with a great deal, a new, car, and more room in my aunt's monthly budget! Oh yea, Sebastian bought my grandmother, aunt, and I bottles of water with his own money from the vending machine when he could of just offered us a cup of water from their water machine... That's good customer service. I highly recommend Sebastian and City World Motor's. In fact, I am going back tomorrow with my mother to see if we can get her a great deal. She will be trading in her Toyota Sienna... We'll see how it goes but I have great faith in Sebastian. He knows he has to top or meet the deal he gave my aunt! More

My husband and I were car shopping and wanted to know more about the Prius. We spoke with Sebastian who was VERY knowledgable, spent a lot of time with us and answered all our questions about hybrids (w more about the Prius. We spoke with Sebastian who was VERY knowledgable, spent a lot of time with us and answered all our questions about hybrids (what they are, how they work). Sebastian followed up non-intrusively and was very quick to respond to email questions I had that weren't covered during our personal meeting. Additionally, when I had further questions about the different types of Prius, he sent me a very detailled email so that I fully understood what was offered. He even recommended a lower-level model based on what I described as our needs. Ultimately, we've decided to keep our old car for another year or so, but the Prius is on the top of our shopping list when the need arises. We'll definitely be seeing Sebastian then. More