City World Toyota

THE SERVICE FROM THE MINUTE UPON WALKING IN THE DOOR WAS EXCELLENT! MIKE AND KYLE MADE EXPALINED EVERY DETAIL AND MADE ME FEEL COMFORTABLE WITH MAKING MY DECISION TO PURCHASE A NEW CAR. I WENT TO FORDHAM EXCELLENT! MIKE AND KYLE MADE EXPALINED EVERY DETAIL AND MADE ME FEEL COMFORTABLE WITH MAKING MY DECISION TO PURCHASE A NEW CAR. I WENT TO FORDHAM YEARS AGO AND THE SERVICE WAS NOT THIS GREAT SO WAS VERY IMPRESSED! More

Michael Scharf answered all myquestions, he is polite, courteous and very professional. I did not feel pressured at any time. All my phone call were received and returned in a timely manner. courteous and very professional. I did not feel pressured at any time. All my phone call were received and returned in a timely manner. More

The sales representatives treated me good and came across as though they were genuinely intrested in seeing me walk away happy. I never felt pressured either. as though they were genuinely intrested in seeing me walk away happy. I never felt pressured either. More

This employee was excellent in his knowledge of salesmanship with the customers. He was convincing in pointing out that the life of my old Toyota was just about running out and how in the long run salesmanship with the customers. He was convincing in pointing out that the life of my old Toyota was just about running out and how in the long run I would be saving money by investing in a newer car. I realized this was so because I had spent close to $1,000 in repairs with my 2001 car. He facilitated the whole process of the trade-in, the insurance process, etc. I can't complain and my family is very happy with our new car. He displayed excellent customer service, polite, efficient and very friendly. I would highly recommend anyone interested in obtaining a car to visit this Toyota store and to personally ask for Fabian. From now on, he's our main man. More

I had known I would be buying a Prius, and knew the options I wanted, and it was then down to price and color. They came through, beat 6 other dealers on price, and had a color we liked. Gene Harri options I wanted, and it was then down to price and color. They came through, beat 6 other dealers on price, and had a color we liked. Gene Harris was our salesman, and he was a pro. He was patient, knowledgeable, thorough, courteous, and he listened to our concerns. We didn't have the time to develop a real relationship w/ him, because we came in knowing what we wanted, and he made the process simple and stress-reduced (I don't spend $25K+ often enough to call that a stress-free transaction, but he made it as close to that as possible). His boss, the Sales Manager, Rick, was everything that Gene was, and had more authority behind him. In other words, the whole team (including Kyle in Financing and Sebastian in Customer Care) were evidently well-trained, and knew what they were doing. On the day we took possession of the vehicle, Gene called me to make sure I had everything I needed organized. So, when we came in to sign the papers and drive the car away, there would be no surprises, and there weren't any. I would have no hesitation referring business to City World Toyota in the future. We had dealt w/ 6 other dealerships, and, while they were not the only one that was professional, they combined professionalism w/ low price. They were a delight to deal with, from the first moment to the last. More

As a recurring buyer I continue to have an excellent experience when I visit Cityworld Toyota. There is a pleasant atmosphere with no pressure to buy - just guidance. experience when I visit Cityworld Toyota. There is a pleasant atmosphere with no pressure to buy - just guidance. More

I have been dealing with City World Toyota for many years. I have been extremely satisfied with the service that I receive each time I have gone. Michael Schraf has been my sales rep for many years. years. I have been extremely satisfied with the service that I receive each time I have gone. Michael Schraf has been my sales rep for many years. He takes time and there is no rush with me making my decisions. I have referred friends and family to him. THey have also been extremely satisfied. He is a great salesman. I've had excellent experiences with my Toyota's. I wouldn't think of owning any other car. The safety features are so important. The price makes all the difference in the world. More

The staff was extremely kind and helpful. They definitely exceeded our expectations. I went in looking for a used car and left with a brand new car! I would definitely recommend them. exceeded our expectations. I went in looking for a used car and left with a brand new car! I would definitely recommend them. More

Fabin help and in getting the car we like. And Cori help us out with the paper work. both guys were great in helping us. us out with the paper work. both guys were great in helping us. More