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City World Toyota

Bronx, NY

4.7
928 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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3333 Boston Road

Bronx, NY

10469

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Showing 928 reviews

April 07, 2023

This dealership has excellent customer service. They really take the time to explain everything in detail and make the process of leasing or buying as smooth as possible! I always have a positive e More

by michele.zanetti777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

City World Toyota responded

Hello Michele.zanetti777 always great to receive a ✨stellar rating. We are so glad that you were 😁 happy with your service. -City World Toyota

February 13, 2023

My experience with Glory and Julio was extremely helpful and great. I tried many dealerships without getting approval but I was able to get approval from this dealership. Thanks Glory and Cityworld Toyota. More

by Simporeabdoulwahab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Tineo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atahualpa Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yameline Zambrana
Feb 22, 2023 -

City World Toyota responded

Simporeabdoulwahab, We're so glad to receive your positive review. Our City World Toyota team strives to deliver an excellent experience, and we so happy that you are enjoying all the benefits of Toyota ownership. When you have any questions or need assistance, we are always available for you! - Robert Tineo, General Sales Manager robtineo@cityworldauto.com

January 15, 2023

Wasted my day, dealer told me vehicle in stock and price at msrp in an email and tried to add $10k at the table above sticker on a 34k rav4 for my 70+ year old mother in law who we had to help around on a c More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dont think was salespersons fault think it was management and deceptive practices
Jan 16, 2023 -

City World Toyota responded

Jack, Good morning! Thank you for visiting us at City World Toyota. Our goal is for every customer and visitor who visits us has an awesome experience. We are sorry for what has caused to you feel this way. We would like to better understand how we can assist you and would like to discuss this with you further. Please reach out to Robert Tineo, our General Sales Manager at robtineo@cityworldauto.com Thank you so much! Have a wonderful day, Jack! We hope to hear from you soon!

Jan 16, 2023 -

Jack responded

Its very clear, when i asked for pricing before coming to the dealer i was told msrp in an email. After spending the day traveling to the dealer and inspecting the vehicle sitting down ready to buy, the price was msrp + 10k ++. I showed the salesman the email sent it to him, he talked to management and nothing changes, we left. Wasted the day due to your dealership not honoring the pricing i had in writing. Time and opportunity gone. Just hope i save someone else their time and energy at this point.

December 02, 2022

Thank you great place ! I bought a decent 2017 Toyota Corolla car ! Very helpful staff there More

by Isaacpeguero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Madera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Dunkley
Dec 08, 2022 -

City World Toyota responded

Isaacpeguero, We're so glad to receive your positive review. Our City World Toyota team strives to deliver an excellent experience, and we so happy that you are enjoying all the benefits of Toyota ownership. When you have any questions or need assistance, we are always available for you! - Robert Tineo, General Sales Manager robtineo@cityworldauto.com

October 14, 2022

Excellent customer relationship, knowledgeable in her job. Patient with customer and very easy communicating.also, always presentable. More

by Kor,doug06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

City World Toyota responded

Kor, We're so glad to receive your review. Our City World Toyota team strives to deliver an excellent experience, and we are so happy that you are enjoying all the benefits of Toyota ownership. When you have any questions or need assistance, we are always available for you! - Robert Tineo, General Sales Manager robtineo@cityworldauto.com

September 10, 2022

Our service today went very smoothly. Glory was knowledgeable, and took her time to explain everything. Really appreciate her help! More

by alypowell96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

alypowell96 responded

Thank you!

August 17, 2022

Don't ever lease a car if you are planning to buy the car, they will charge you 5,000 dollars to switch from lease to buying. If they offer you additional guarantee that's another 5k. Everything is a sca More

by Private
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julio Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Morel
July 22, 2022

The working with Glory was amazing she is so understanding she knows her job I felt I was in the safe hand it was smooth from beginning to the end I would definitely recommend her service More

by aymanashami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

The agent was very good took care whatever i was looking for the place i like very much . More

by Jaipuremporium
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

Glory was truly glorious! She was so patient helpful had such an amazing attitude! I have never dealt with such utmost service at a dealership! She explained it all and got us More

by Suraiya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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