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City World Toyota

Bronx, NY

4.7
927 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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3333 Boston Road

Bronx, NY

10469

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Showing 927 reviews

November 01, 2023

The salesperson Sidibe is the worst salesperson you could do transaction with. Very poor costumer service and after sales service. Rarely gave an update. Will evade your calls if things are not looking good. More

by Rcm0808
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mouhamadou Sidibe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

City World Toyota responded

Rcm0808, I apologize for any inconvenience you may have encountered. I value your feedback and would appreciate the opportunity to address your concerns more specifically. Please don't hesitate to reach out to me directly at your earliest convenience. You can contact me via email at robtineo@cityworldauto.com. I look forward to assisting you further. Best regards, Robert Tineo, General Sales Manager.

October 27, 2023

The team at City World Toyota are amazing! Thank you to Francisco and Julio for guiding and explaining everything to us during our first car buying process. We couldn’t be more happier with ou More

by yrendon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Nolasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique, Delika
Oct 27, 2023 -

City World Toyota responded

yrendon, we love hearing from satisfied customers like you! Thank you for choosing Toyota and City World Toyota, and we're delighted that Francisco, and Julio provided you with the exceptional service we strive to deliver to all of our customers.

October 25, 2023

Mr Michael Francis is a force to be reckoned with absolute professionalism at its best More

by Toniwatson391
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caprice Darch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

City World Toyota responded

Hello Toniwatson391, always great to receive a ✨stellar rating. We are so glad that you were 😁 happy with your car buying experience with Michael and our City World Toyota team. Thank you for your time, and we look forward to serving you even better in the future!

September 01, 2023

Thank you Jimmy Johnson for helping me with my Vehicle, i love this vehicle so much. More

by joymcmahon13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

City World Toyota responded

Joymcmahon13, we're glad you found exactly what you were looking for in your new Toyota, and even more pleased that Jimmy Johnson at City World Toyota was able to make your car-buying experience a positive one. Thank you for your review and for being a valued customer!

August 31, 2023

Es una persona que explica las cosas bien clara. Muy abierta, amable y diligente. A mi esposa y a mi nos gusto el trato. More

by Fenda Santana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Nolasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

City World Toyota responded

Fenda Santana, ¡Muchas gracias por tomarte el tiempo para dejarnos tu opinión! Estamos encantados de saber que quedaron satisfechos con nuestros servicios. Nos esforzamos por proporcionar explicaciones claras y un trato amable y diligente a todos nuestros clientes, y es gratificante saber que tanto tú como tu esposa apreciaron nuestro enfoque. Siempre estamos aquí para ayudar y esperamos tener la oportunidad de trabajar con ustedes nuevamente en el futuro. Si tienen alguna otra pregunta o necesitan asistencia adicional, no duden en contactarnos. ¡Gracias nuevamente por confiar en nosotros!

August 21, 2023

I believe if I’m. It mistaken I received excellent service from this associate. He made the process, really smooth. More

by caynothomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

City World Toyota responded

Caynothomas, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jimmy helped you with top-notch customer service during your City World Toyota visit.

August 03, 2023

The best part about this dealership is that they do not accept down deposits. If you are looking to buy a car the same day you walk in, you can! Other dealerships always have their cars with a down deposit More

by willfromct
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Espinal
Aug 09, 2023 -

City World Toyota responded

willfromct, We're so happy to hear that you had a great experience at City World Toyota and that our team provided you with exceptional service. Thanks for choosing Toyota for your first vehicle and taking the time to share your positive feedback with us!

May 01, 2023

I Purchase another Highlander from Jimmy Johnson and this is the 4th vehicle i purchase from this dealership all through Mr. Johnson, Mr Jimmy is a very good listener and he make sure i get the deal i was lo More

by Vida Gyimah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

City World Toyota responded

Thank you for coming back Vida Gyimah, Your continuous support motivates us to be better every day. Every time you come back it means everything to us. Jimmy is doing an excellent job indeed and it's showing in all the reviews we are getting; Jimmy Johnson will love reading your review.

April 11, 2023

Glory is an excellent sales personnel. She is good at what she does. She is friendly, kind and very understanding. The entire team worked together to make it happened for me. I am so hap More

by acquinas216
Recommend Dealer
Yes
Employees Worked With
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

City World Toyota responded

Acquinas216, We're so glad to receive your positive review. Our City World Toyota team strives to deliver an excellent experience, and we so happy that you are enjoying all the benefits of Toyota ownership. When you have any questions or need assistance, we are always available for you! - Robert Tineo, General Sales Manager robtineo@cityworldauto.com

April 07, 2023

This dealership has excellent customer service. They really take the time to explain everything in detail and make the process of leasing or buying as smooth as possible! I always have a positive e More

by michele.zanetti777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

City World Toyota responded

Hello Michele.zanetti777 always great to receive a ✨stellar rating. We are so glad that you were 😁 happy with your service. -City World Toyota

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