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City World Toyota

Bronx, NY

4.7
928 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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3333 Boston Road

Bronx, NY

10469

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Showing 928 reviews

October 06, 2021

Son los mejores y he recomendado mi familia entera gracias Aida es la mejor 👍🏻 Muy buena atención de su parte 🥰 More

by Dora03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aida Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Jose is an excellent sale associate, he makes you feel confident and secure. He is a number 1 thank you. More

by ari31santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

City World Toyota responded

Thank you, Ari31santos, Jose is excellent indeed, we are glad you met him.

September 17, 2021

I am waiting here three hrs for routine maintenance. Go any where else but here More

by Rslevin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caprice Darch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aida Fermin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Duran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Venrick Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Dunkley, Bianca Corporan, Mozart Beato, Richmond Awuah, Ivan Almonte
Sep 30, 2021 -

City World Toyota responded

Hello, Rslevin, we are terribly sorry to learn about your experience, this is definitely not the way we like to treat ours customers.

Sep 30, 2021 -

Rslevin responded

If that was true, it wouldn’t be as horrific and abusive as it is. This dealership is known for non caring and disrespectful attitude I immediately called my salesperson ,Devon, and told him this was the last purchase because of Dis-service department. This was THIRD. NEW car purchase and the LAST.😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😫😫😫😫😫😫😫😫😫😫☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️🙁🙁👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

September 13, 2021

I purchased a 2017 Land Cruiser and a 2018 Tacoma and this was the quickest and most efficient vehicle purchase I’ve ever made. Devon the salesman was extremely professional, responsive and helpful. He w More

by Ugh77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Lyncook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

City World Toyota responded

Thank you, Ugh77, and congratulations on your Land Cruiser, enjoy every adventure!

September 12, 2021

I love this dealership because they are very attentive, Professional and they know how to treat their customers… they keep up their word on every promise they give you… I bought several vehicles with them… More

by Joseiavelar72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Tavarez
Sep 30, 2021 -

City World Toyota responded

Thank you, Jose, we appreciate you coming back.

September 11, 2021

Toyota dealership is a good dealership the cars are the best for my experience by far okay no complaints, and my service advisor I have been dealing with her for quite a while she's very nice and professio More

by Jacksoncrawford22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Nocera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julissa Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

City World Toyota responded

Thank you, Jackson, see you next time. We are glad you enjoyed your experience at our home. We will make sure Julissa gets your message. See you next time!

September 09, 2021

Humble loving caring person and understanding. A pleasure to have her as my salesperson. Thank you for for service. God bless you and keep smiling More

by Mildred228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Bad experience. Bait and switch. Lied to about add on of costs over MSRP. Wasted lots of time. Not reputable people. I would not go there More

by Cdad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yovanny Reyes, Alfred Tavarez
Sep 30, 2021 -

City World Toyota responded

We are terribly sorry to learn about your experience. We would like to know more details about it so we can understand the issue. Please contact us directly at your earliest convenience.

August 25, 2021

5 hours sitting here . & they still doing test drive. 6 month ago changes breaks & rotors. Spent $1100 and now breaks makes noises. Never come here More

by Musleh8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julissa Taveras / 6574
Aug 25, 2021 -

Musleh8 responded

Don’t waste ur time and money to come to this dealer. It’s better go to the any other mechanic shop to fix it.

Aug 25, 2021 -

Musleh8 responded

Not even 1 year and my breaks and rotors are getting damage, I didn’t even drive that much. I am very disappointed about their services

August 23, 2021

Had a wonderful experience with Glory. I never planned to change my car today, but this young Lady convinced us to chang our car. She made us see reasons why we should change which was reasonable and we did. More

by Normandaitey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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