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City World Toyota

Bronx, NY

4.7
928 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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3333 Boston Road

Bronx, NY

10469

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Showing 928 reviews

December 28, 2021

Employees are pleasant and holds professionalism at very high esteem. I love buying from them. More

by Putobunwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2021

100% recommendations Ask for Francisco Nolasco and Julio Escobar and the manager they took care of me better than Fordham Toyota. More

by jose1923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Nolasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Great service and helpful answers all my quiention iam happy with the service thank you More

by Victor1072
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Marte
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Glory is such an exceptional sales person with such an amazing personality. Very humble and easy to work with. my purchase of highlander was made possible because of her loving and patience. thanks Glory More

by lgphoto4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

Not a honest person. I negotiated with him for 72 months and extended to 83 months and didn’t consult with me about it. More

by Rodriguez.rodobelsi@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Atahualpa Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Nolasco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Mancebo
Dec 06, 2021 -

City World Toyota responded

Hello, I would like to get more details about your situation, please contact me directly at your earliest convenience, robtineo@cityworldauto.com Rob Tineo, General Sales Manager

October 26, 2021

Very bad experience with Franmyr Perez salesman have no knowledge of cars just taking peoples money More

by Zahid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Franmyr Perez
Dec 06, 2021 -

City World Toyota responded

Hello, Zahid, I would like to know more about the people who assisted you, please feel free to contact me directly at robtineo@cityworldauto.com Rob Tineo, General Sales Manager.

Dec 06, 2021 -

Zahid responded

Hello FRANMYER PEREZ. very rude and unprofessional service advisor deal with me and force me to do recommended service and pay 647 dollars even I have premium warranty on my vehicle wich was covering water pump.he new I can not drive vehicle he said if you don’t do recommended service he will not repair water pump I had no choice . I am advising other people not to go to city world Toyota they take advantage of people

Dec 06, 2021 -

Zahid responded

Toyota warranty department clearly mentioned you don’t have to do recommended service to do repairs covered by warranty.FRANMYR PEREZ REFUSE TO DO THAT

October 21, 2021

I had a sweet sale person named Glory. She was very helpful in my journey of trading my RAV4 for a 2021 highlander. She was always contacting me with updates whenever they had new cars deliveries to se More

by Kadidjaata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

She was very helpful and patient an go out extra for me really appreciate her time and patience More

by Barringtonokeem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Mancebo
October 18, 2021

Glory is an awesome person. She makes me feel comfortable with the dealing even when I don't believe in myself, she makes it happen ,am so grateful to her . More

by Agbocortilda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

Glory was very kind, professional and helpful in the auto buying process. Made me feel confident in my purchase. More

by Angiek2432
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Nwaeze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Angiek2432 responded

Glory was very kind, professional and helpful in the auto buying process. She made me feel confident in my purchase.

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