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City World Ford

Bronx, NY

3.9
432 Reviews

3305 Boston Road

Bronx, NY

10469

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432 Reviews of City World Ford

November 12, 2023

Wouldn't recommend this business to anyone go to Toyota you'll be better off. More

by alphamalex13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Garcia
Nov 14, 2023 -

City World Ford responded

Alphamalex13. We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at City World Ford. Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at anthonys@cityworldauto.com should you wish to discuss this. Thank you, Anthony Santi, General Manager New boost

November 06, 2023

The sleazy car salesman only cares about the money. He'll put on a performance for the customer,funny stories, big smiles, firm handshakes but once the sale is complete he was the complete opposite don More

by ChrisNy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Garcia , Peter Garcia
Nov 14, 2023 -

City World Ford responded

Chrisny, Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at anthonys@cityworldauto.com should you wish to discuss this. Thank you, Anthony Santi, General Manager

October 28, 2023

I would avoid this dealership at all cost. From the minute I got in contact with them I could tell something was off and should have listened to myself. Every one of the people I spoke to/ met More

by …
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gilbert Filpo, Rafael Tejada
Oct 31, 2023 -

City World Ford responded

We are very sorry about any inconvenience this might have caused. This is definitely not the way we conduct our business. I would like to know more about your experience. Please contact me directly at your earliest convenience at anthonys@cityworldauto.com - Anthony Santi, General Manager

September 04, 2023

We had appointment to see Ford Escape. The dealer took as on test drive, had a conversation andgave a proposal which lead to finalizing transaction. It was good cooperation. Thank you More

by marianbien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
Sep 06, 2023 -

City World Ford responded

Thank you Marianbien, for taking the time and effort to write this amazing review. Our goal is your satisfaction and reviews like yours motivate us to continue providing you with our first-class customer service. Edward Estevez will be super happy once he reads this.

August 20, 2023

Mr Ed has been tremendously helpful and sympathetic towards my needs in buying my new car. Great person to know and to continue to see him in the future. More

by estevezedward5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
Aug 22, 2023 -

City World Ford responded

Great customers like you make our job a little easier. Thank you estevezedward5, for an awesome review. We will make sure that Ed gets your message. See you next time!

August 16, 2023

I come for explorer, I ended up driving out with Expedition 2020. Edward really helped me to get what I was looking for last couple of month. I greatly recommended him without no hesitation. Tha More

by estevezedward5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
Aug 16, 2023 -

City World Ford responded

estevezedward5, Thank you for choosing City World Ford, and congratulations on your new 2020 Expedition.

August 14, 2023

Easy simple and efficient. Great team! I’ll be back for my next car. Come check them out. More

by estevezedward5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
Aug 14, 2023 -

City World Ford responded

Wow! What a great review Estevezedward5. If there is something we like more than cars are our happy customers, that is why your words are like gold and diamonds to us.

August 10, 2023

Edward is the man to ask for if u are looking for honesty and positive vibes!! Since the minute I met him , his energy said it all!! Honestly, he made me feel as I was buying the car from family! He went ABO More

by Jessica cummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
Aug 14, 2023 -

City World Ford responded

Thank you, Jessica for taking the time and effort to write this amazing review. Our goal is your satisfaction and reviews like yours motivate us to continue providing you with our first-class customer service.

August 07, 2023

I had the pleasure of working with Jr Alexis Burgos who was very professional, knowledgeable and kind. He made sure I received the best deal and was satisfied. He was attentive during and after the sale of More

by divacoco79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana, David , Ahmed Elghandour
Aug 09, 2023 -

City World Ford responded

What a great review divacoco79, Your words of recommendation would mean a lot to us. We will make sure your friends and family get our first-class customer service as well. David will love reading this. Thank you and see you next time.

August 07, 2023

I can’t believe how dedicated and hard working Jr Alexis Burgos is.He helped with a trade in and got me a great deal.Excellent with product knowledge and the best customer service,I didn’t even notice I was More

by Raheim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana, Ahmed Elghandour
Aug 09, 2023 -

City World Ford responded

Raheim, We are so glad you met Alexis, he is great indeed and will be happy to read your kind words. Thank you for choosing City World Ford and welcome to the family.

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