City World Ford

Mr. Jamie Brown The dealership was clean and nice, but the people were very friendly and helpful Mr. Jamie Brown was the person who helped me to make a good decision. The dealership was clean and nice, but the people were very friendly and helpful Mr. Jamie Brown was the person who helped me to make a good decision. He was there every step of the way to the very end thank you . More

I'm Happy All I can say is that this experience was amazing Jamie and Jasmine took very much care of me shout out to both of them. Will be back!!!! All I can say is that this experience was amazing Jamie and Jasmine took very much care of me shout out to both of them. Will be back!!!! More

Excellent service I bought a 2018 ford explorer. Darwin was my salesman. He was really informative and helpful with everything. Really satisfied with there service. Ove I bought a 2018 ford explorer. Darwin was my salesman. He was really informative and helpful with everything. Really satisfied with there service. Overall am giving them 5 stars. More

Purchase Darwin was a great sales man please ask for him when deciding to purchase your vehicle. He work fast and his satisfaction was great better then any ot Darwin was a great sales man please ask for him when deciding to purchase your vehicle. He work fast and his satisfaction was great better then any other location More

Purchase Thank you Darwin for the excellent customer service. You took care of all my wants and needs, and obtained an excellent deal. Will recommend you to al Thank you Darwin for the excellent customer service. You took care of all my wants and needs, and obtained an excellent deal. Will recommend you to all my friends. Keep up the great work! More

Purchase Darwin sin saber como estaba mi credito me,ayudo con todo su,decencia, yo vuelvo a comprar mi,carro con el es buen muchacho todo bien Darwin sin saber como estaba mi credito me,ayudo con todo su,decencia, yo vuelvo a comprar mi,carro con el es buen muchacho todo bien More

Amazing from the first call Looking for a new car is sometimes challenging without the right people, ever since I made the call to city world ford I got a very good attention. I Looking for a new car is sometimes challenging without the right people, ever since I made the call to city world ford I got a very good attention. I was recommended here to my man Darwin who gave me the upmost attention from the beginning. From the first moment he saw that was the car I liked and made it possible for me to get it along with his team. When it comes to service they are excellent and closing hours were not a problem at all and when it seemed I wasn’t getting it Darwin made sure I did. I appreciate him and his team for the help you guys are awesome! More

Excellent Service Came in to look at a 2015 Ford Explorer and met Romero. He was extremely helpful and took care of all our needs. He even offered to help drive the c Came in to look at a 2015 Ford Explorer and met Romero. He was extremely helpful and took care of all our needs. He even offered to help drive the car home for us since we had 2 vehicles there. I would definitely recommend Romero. More

bait and switch This place is a joke. Not only did i call to see a certain vehicle and make sure it was available. I drove all the way from Jersey to get horrible ser This place is a joke. Not only did i call to see a certain vehicle and make sure it was available. I drove all the way from Jersey to get horrible service. To start off the guy who greeted me ask if he could help. I advised him I had an appointment to see a certain vehicle. He checked with a girl whom I assume was the girl that spoke with me over the phone. They looked into the system to see which car I was there for and both started to laugh. I tried not to think much of it but the guy came back and said to me give me a couple of minutes. He went to the front desk and told the guy there what we were there for and laughed and started to look at a lunch menu. Me and my parents stood there for about 15 minute with no word as to what was going on if someone was going to help us or not. When i asked the guy at the desk he said oh you need help. I was like what else would I be standing here for. He go another salesman because the first one that was laughing with the girl took another customer that came in after us. That is when I was informed that the car that I was there for was sold. So why was I not told this from the beginning or better yet why not call me and advised me knowing I was coming from NJ. So he decided to go take me see other vehicle which were obviously more expensive. The bate and switch routine. The salesman who was helping us at this point showed us two cars that we did not like and he stated that he was going into the office to see what was in our price range. He never came back and it was raining outside and we was waiting for him as he had told us to do. When we went back inside he was helping someone else who had came in totally disregarding us. This has to be the worst service and bait and switch I had ever seen. I will post in all my social media what happen with me and copy this same exact review with your dealers information. I may not have been purchasing an expensive vehicle at this time since it was for my father to get around, but I currently have a 40k vehicle which the lease is up next year good service brings people back. Plus I have tons of friends that live in the bronx, Id rather personally pick them up and drive them 50 miles out if it means they won't purchase from your dealer. More

Horrible It was without exaggeration the worst sales experience of my life, they lied constantly and in general were horribly unprofessional, i dont know how e It was without exaggeration the worst sales experience of my life, they lied constantly and in general were horribly unprofessional, i dont know how else to say how bad the entire experience was. More