City Motor Group

BUYER BEWARE Would never recommended anyone buying a car from City Motor they have no integrity what so ever. After only 20 days the clutch went on the 2016 Lancer Would never recommended anyone buying a car from City Motor they have no integrity what so ever. After only 20 days the clutch went on the 2016 Lancer. I called explaining my son was stranded on the side on the road and it was 94 degree out and was told some one would be back to me shortly. Two hours later I called back and was told they were busy. Another hour 1/2 goes by to find out that the clutch is a wear item and they aren't responsible for repairing it. My son has been driving a manual for 2 years so trust me it wasn't him even mechanic said that car has a lot of issues and I should sell it. After arguing with them they agreed to send a $300 check. Well so far it cost me $2100 to have clutch fix and brakes are shot. Asked Ahmed if they have a mechanic look over the car before they sell it and he said yes. My mechanic said no way because it should of never been sold in that condition. Think long and hard before buying from them, I understand that I am buying a used car and there may be issues but they way they handle this situation was very unprofessional. More

BUYER BEWARE!!!! I bought a BMW X5 550xi in October 2019. As soon as I drove the car off of the lot there was a warning to add oil, there was no gas, and there were even 3K miles more than was advertised. So As soon as I drove the car off of the lot there was a warning to add oil, there was no gas, and there were even 3K miles more than was advertised. So I called them and they said that I might have to add oil and that these cars use more oil. So I kept adding oil and then a warning light came on that my engine has become dangerously hot and not to drive it anymore. So I had it towed to a garage and they had to replace the water pump, auxiliary pump, thermometer, and hoses. Also, the car had been emitting white smoke. So I asked them about that and they said not to worry. So I did some research and come to find out that these cars have serious engine problems and that BMW knew about it and that there was a class action suit against BMW. So the dealership clearly knew about this yet failed to tell me about it and they made no attempt to fix it. So they basically kept telling me not to worry about these problems and that it was normal for BMW's to burn and leak oil like this. I was also told by the person that picked me up at the airport that works for the dealership that they sell many cars to Africa and that they also have an office in Africa. He preceded to tell me that they continuously sell cars there without performing any mechanical fixes and that, in his words.."They don't know anything about buying cars." So it's obvious that you should not buy a car from this dealership. If a dealership does not even take the care to add ONE DOLLAR'S worth of gas to drive home than they clearly don't care about diagnosing any problems before selling the car. The NJ State Attorney General is looking into the problem and I should have an answer soon and will keep everyone updated. The only positive experience was that the salesperson Alexandra was very helpful. The owner and manager never responded to any of my correspondence. More

Thank you everyone at city motor group for working with me to make my new Ford F-150 possible by making the vehicle affordable to my budget....I do recommend to everyone looking for there next vehicle to v me to make my new Ford F-150 possible by making the vehicle affordable to my budget....I do recommend to everyone looking for there next vehicle to visit CITY MOTOR GROUP... thank you once again.... More

I was mislead into a deal with broken promises and repairies. I woul not recommend this auto group to anyone. They are liers and theives repairies. I woul not recommend this auto group to anyone. They are liers and theives More