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City Motor Group

Haskell, NJ

3.1
104 Reviews

1368 Ringwood Ave

Haskell, NJ

07420

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Showing 104 reviews

September 02, 2021

Worst dealership ever! My daughter got ripped off so bad! There were issues w/her suv and all they kept telling her was "it was sitting in the lot" well turns out it needed back brakes &rotors & a fuel pump More

by rumria0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad
August 26, 2021

I am extremely pleased with my experience here. I found the exact SUV I've been looking for at the right price. I am so happy. More

by Kristina52982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Maydelman
August 25, 2021

Great customer service and overall experience. I’d like to thank everyone that helped me More

by nawarnet20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Maydelman, Ziad Kolkas
August 21, 2021

What a great experience. First time buying a used car and they made it easy, comfortable and no pressure. We would definitely go back. I strongly recommend this dealership to anyone in need of a used ve More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziad Osman, Alexandra Maydelman, Ziad Kolkas
August 17, 2021

Unnecessary fees added to the final price. Bought the car no service was provided no oil change car smelled like cigarettes, would not buy again. More

by AMG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a, Ziad Kolkas
August 15, 2021

They was kind and respectful. That gave you the understanding that they care. Go check out their inventory. It will be worth it. Have fun. More

by Eljaejohnson224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Maydelman, David Vega, Jr., John Dimartino
July 25, 2021

Warm & welcoming environment. Determination to get you in the vehicle you want! Definitely would recommend! Thank you Zach, Alex, and all others involved! So thankful More

by Nikira DeGroat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Maydelman, David Vega, Jr., John Dimartino
July 25, 2021

Was there sat to look at a truck wanted to test drive it on the highway the truck had no gas in it went one block had to come back lost a sale over 20 dollars for fuel thank zach More

by patrickhart873
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
Jul 26, 2021 -

City Motor Group responded

Hi Patrick, we apologize for the inconvenience, this does not usually happen. Saturdays are a busy day for us and we were short staffed that day. If you would like to come in for a test drive, please let us know ahead of time and we will have the truck fully fueled up and ready. Thanks

July 17, 2021

We had a great experience with this dealership. We were in and out in a few hours and drove away with a truck. Got a great deal on it. David was awesome. More

by Mmbj98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vega, Jr.
July 16, 2021

Beware of these people they are not honest! Tried to sell me a vehicle that I could tell had issues and when I wanted to pay to have a diagnostic check done on it they required me to leave a $500 non refunda More

by monicamcelroy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandra Maydelman, David Vega, Jr., John Dimartino
Jul 26, 2021 -

City Motor Group responded

Monica, We have no issues with anyone taking a car to get checked pre-purchase. We also do follow company policy... if you want to take a car out to a mechanic we take a minimum of $100 deposit (completely reasonable) as you were told (not $500). In most cases we can waive the deposit. However when you start being rude and aggressive and screaming at out employees we have to put an end to it.

Jul 26, 2021 -

monicamcelroy responded

This response is an absolute lie. I have voicemails and txt messages to say the opposite. But whatever. I purchased a car elsewhere from a great local dealer whom was completely on the up and up. I’d never use city motors and I work right up the street from them!

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