City Limits Subaru

We hate looking for cars and we do NOT like car dealerships or salesman. We've purchased a lot of cars over the years and City Limits Subaru was our best experience. All the staff we encountered we dealerships or salesman. We've purchased a lot of cars over the years and City Limits Subaru was our best experience. All the staff we encountered were wonderful, however, our salesman, Andrew Silberman was the best. He was patient with us, helpful in finding us the right vehicle and did everything he could to assist. He was never pushy nor did he overpromise. He was genuine and sincere. Because of our first experience with Andrew and the dealership on a weekend, we came back and purchased a vehicle from them over a LOT of other competitors. We highly recommend this place and most definitely, Andrew. Also, there was no xx here. No hidden fees or "dealer" cost that popped up on the invoice. To me, that says a lot about the integrity of a place. Again, everyone there, fantastic. Excellent customer service. More

City Limits Subaru is the most efficient and professional Dealership I have ever had the experience of working with. Nicholas, Lu, Gilermo were great. The sales team and financial managers are honest and tra Dealership I have ever had the experience of working with. Nicholas, Lu, Gilermo were great. The sales team and financial managers are honest and transparent though out the purchase process. I searched dealerships in Dallas, F.t Worth, Arkansas and Louisiana. City Limits Subaru was the best! More

Everyone we met was professional and friendly. The dealership was very clean. It was easy to work with sales and finance staff. The dealership was very clean. It was easy to work with sales and finance staff. More

Miguel was attentive, caring, knowledgable, and made sure my family got the best deal. Also, the entire staff was friendly while making your car shopping experience relaxing. my family got the best deal. Also, the entire staff was friendly while making your car shopping experience relaxing. More

Jonathan and the manager Wallie we amazing. Jonathan listened to what I wanted and found a car that I love. It was a great experience. I would highly recommend buying a car from them. Jonathan listened to what I wanted and found a car that I love. It was a great experience. I would highly recommend buying a car from them. More

They are awesome. really easy to work with a++++ place highly recommended. clean dealership awesome employee. really easy to work with a++++ place highly recommended. clean dealership awesome employee. More

We had such high hopes for City Limits Subaru but today we found they are not what we hoped. We met with Joe Morales about a used 2017 outback. Joe and his manager came up with a price which included our t we found they are not what we hoped. We met with Joe Morales about a used 2017 outback. Joe and his manager came up with a price which included our trade in of a 2014 Outback. We went home and applied for financing with NFCU and was approved. I contacted Joe via text Friday evening (03/08 at 8:56PM)and let him know we had the financing and would touch base in the morning. Saturday morning (03/09 9:00 AM) I sent Joe over our approved financing which included the price and the vin of the car. Joe talked with his GSM and she said for us to come in today and pick up the car.(9:03 AM) We set up a time to come in at 1:00 PM, then a little later Joe texts and says someone else is coming in to look at the same car.(9:07 AM) Ok, well we have financing in place for that car and will pick it up today. Joe said he would let us know if they are going to buy it….what? I offered Joe my credit card to take a deposit but no response. We drove to the dealership and Joe told us it had in fact been sold to the people that came to look at it. I don’t feel that the salesman stood up for us . He knew we had the financing and his GSM told us to come pick it up. We had to cancel the loans with NFCU and our credit score dropped almost 50 points due to having a new loan which we now don’t have! This is unacceptable and unprofessional. More

Went in bc they offered a discount on oil changes but was not impressed. Certainly not the level of service and attention to detail that I am accustomed to. There was no information given on my tire tread de not impressed. Certainly not the level of service and attention to detail that I am accustomed to. There was no information given on my tire tread depth, no multi point inspection, no topping off of fluids. They did wash the car but I also purchased new wiper blades and when I picked up my car after they said they were done I noticed the same old wiper blades were on. I then had to wait another 10-15 mins for a tech to put these on and had to pay $25 for the blades to be put on. All this while my service advisor was talking and texting on his phone when he could have been expediting the process and wasn’t. Also asked them to put a valve cover on one of my tires which was missing one and they forgot to do this too. And if you live in Travis county and need an inspection don’t go here bc they are in Hays county. Very poor attention to detail. Won’t be going back. More

Was provided with great service and very helpful. Highly recommend them to anyone interested buying a new car. Highly recommend them to anyone interested buying a new car. More

Super efficient with a car maintenance visit I had. Very professional and courteous staff (Anthony). A fabulous, expansive, well-stocked waiting area as well. Very professional and courteous staff (Anthony). A fabulous, expansive, well-stocked waiting area as well. More