381 Reviews of City Limits Nissan - Service Center
They always took hours for an oil change even if you have an appointment set. Last time I was there I told them that I didn't need the complementary wash because I didn't have much time to wait but the neces an appointment set. Last time I was there I told them that I didn't need the complementary wash because I didn't have much time to wait but the necessary, and of course more than hour and a half waiting for my car because they didn't care and washed my car. More
Customer service was excellent but your prices on services is ridiculous now days. For a simple tire rotation your price went from $20 to now over $30 after taxes. I'm sticking with discount tire for services is ridiculous now days. For a simple tire rotation your price went from $20 to now over $30 after taxes. I'm sticking with discount tire for my tire care needs with a free tire rotation and free patching as well. More
Average service experience for a dealership service dept. I would recommend this department for Nissan owners (to get the benefit of recall checks, original parts, and brand knowledge), but probably not for I would recommend this department for Nissan owners (to get the benefit of recall checks, original parts, and brand knowledge), but probably not for anyone looking for a specific or limited set of services (i.e., just an oil change/rotation). State of the art dealer service centers provide photos and videos of the vehicle inspection, as well as of defective parts - showing the defects and links to information about the part to be replaced. This dealership did not provide any photos or video with the vehicle inspection. They did provide paper documentation of the recommended service, and cost estimate for each. Other dealership service departments in the area offer complementary beverages and snacks. City Nissan has them available for purchase. Seems a bit cheap to charge me for a $0.25 can of soda when you're getting a thousand dollars of service out of me. Sergio explained the recommended services and options well. He did give me a discount on a diagnostic charge at the end (because I was spending so much already). A sales floor rep stopped by to say hi, which was nice. Timeline for service was good - I was waiting in the lounge. After dropping off my vehicle at 8am, I was out by around noon. For the service done, that seemed about average. $400 for a new key + fob is absolute highway robbery. More
Friendly staff, timely service, great experience. Would definitely recommend to friends and family. Thanks City Limits!!! Would definitely recommend to friends and family. Thanks City Limits!!! More
I always have great customer service when I get any service done. Thank you for the great customer service! service done. Thank you for the great customer service! More
He was great respectable fun. Made the process very easy to go through I want to thank him again for helping us out Made the process very easy to go through I want to thank him again for helping us out More
Excelente atención por parte del Sr. Joseph Oswaldo , muy atento desde que te recibe explicando paso por paso el trabajo realizado, también la sra Adriana Garcia muy amable ofreciendo c Joseph Oswaldo , muy atento desde que te recibe explicando paso por paso el trabajo realizado, también la sra Adriana Garcia muy amable ofreciendo café hace amena la espera en lo que está listo el carro. Felicidades Nissan City Limits por su excelente Personal que me atendió ayer en mi visita hacen que uno deseé regresar. More
service was good but vehicle was ready and just sitting there i had to go ask why i wasnt i called for my vehicle. there i had to go ask why i wasnt i called for my vehicle. More
Tyler Erwin was my service advisor. He kept me informed along the way until my car was ready. The mechanic/service technician who worked on my car was outstanding. My car is running per He kept me informed along the way until my car was ready. The mechanic/service technician who worked on my car was outstanding. My car is running perfectly now, and I couldn't be happier! More