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City Limits Nissan - Service Center

Austin, TX

4.5
381 Reviews

381 Reviews of City Limits Nissan - Service Center

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July 30, 2024

The service was top notch and all associates were helpful and very knowledgeable and was able to help me with any questions or concerns. More

by EDDIEJONESEJ60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Campos Manrique
Aug 01, 2024 -

City Limits Nissan responded

I'm so glad to hear you found our team to be helpful and supportive during your visit with us. We look forward to seeing you again soon! Thank you, Luis Acosta General Manager

July 28, 2024

I appreciate the professionalism of the staff. Especially Tyler and Maynor. Hope to continue doing business with those two More

by JOSE.L.RAMIREZ1304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Maynor
Aug 01, 2024 -

City Limits Nissan responded

Thank you for this feedback, we're blessed to have a great team at City Limits Nissan and look forward to continuing to provide you with excellent service! Thank you, Luis Acosta General Manager

July 28, 2024

Saul was my service advisor and he was very helpul and professional. All of my needs were met More

by SOAPINONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Aug 01, 2024 -

City Limits Nissan responded

We really appreciate your review and hope to be able to provide you with many years of top notch service! Have a great weekend! Luis Acosta General Manager

July 26, 2024

excellent service. Saul Vela solves all my doubts, explains to me in detail the condition of my car, and is excellent at his job, I will definitely return soon, More

by MARISOL100584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Aug 01, 2024 -

City Limits Nissan responded

Thank you for this feedback, I'll be sure to pass your kind words on to the Service team! We look forward to working with you again soon, and if you need anything at all please reach out. Thank you, Luis Acosta General Manager

July 26, 2024

Always a good experience at this service center. The advisor is second to none and goes over the details, and the cost so there are no surprises. More

by TFALLOURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 01, 2024 -

City Limits Nissan responded

Our goal is to offer every guest a truly exceptional experience with us, and I'm glad to hear the Service team took great care of you. I'll be sure to pass your comments along, and we hope to see you again soon! Thank you, Luis Acosta General Manager

July 26, 2024

Excellent service. Rapid and complete Great communication with my insurance that ensured I had no cost to me More

by TERRYN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 01, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know about your recent experience. We look forward to many more opportunities to provide you with excellent service! Thank you, Luis Acosta General Manager

July 25, 2024

Sold me a certified vehicle with mechanical issues and body damage without disclosing after financing and giving money over the phone. Pictures sent to me were with the door open so damage could not be s More

by andrea_m_albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chenin Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

City Limits Nissan responded

Thank you for providing such detailed feedback, and for your patience with us while we worked on resolving this issue. Our goal is to provide top notch service to every guest, every time, and to refine our processes and utilize our training tools to ensure we do not repeat our mistakes. I hope to be able to work with you again in the future, thank you and have a fantastic week! Luis Acosta General Manager

July 24, 2024

Friendly staff. Work was completed. The free car wash was not completed well with windows More

by DITDOTDORIOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 25, 2024 -

City Limits Nissan responded

Thank you for your feedback, we will use this information to follow up with the team and ensure your future visits are truly exceptional. We hope to see you again soon! Luis Acosta General Manager

July 24, 2024

Saul Vela took great care of us. He’s the only service rep that we trust with our car. Dealership is nice. We were comfortable while we waited. More

by LGLMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bought car in 2020. Don’t remember name of salesman.
Jul 25, 2024 -

City Limits Nissan responded

I am glad to hear that you were well taken care of for your recent Service visit, we're grateful for our team and look forward to providing you with many more years of exceptional service! Thank you, Luis Acosta General Manager

July 24, 2024

Service was amazing, however; I do believe if I come in for a diagnostic AND have the vehicle fixed the day of, the diagnostic should then be waved. More

by DANGELAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Jul 25, 2024 -

City Limits Nissan responded

Thank you for taking the time to provide your feedback regarding your recent Service visit with us. We genuinely appreciate the opportunity to improve, and hope to be able to serve you again soon! Luis Acosta General Manager

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