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City Limits Nissan - Service Center

Austin, TX

4.6
278 Reviews
Call Service Center (737) 701-5449

278 Reviews of City Limits Nissan - Service Center

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July 10, 2024

Staff was friendly and professional. They did a great job on the complimentary car wash. I just got back from a 4,400 mile road trip. It needed a good wash! More

by dfdreier76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember.
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Jul 11, 2024 -

City Limits Nissan responded

I'm happy to hear you had a great visit with us, and really appreciate you taking the time to leave a review! If you need anything else, please reach out. We look forward to working with you again soon! Thank you, Luis Acosta General Manager

July 10, 2024

Excellent service servicing my car. Tyler, Both Daniel's, Saul and Jay are the best More

by SATRICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whole Staff
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Jul 11, 2024 -

City Limits Nissan responded

We're grateful for reviews like yours, and for our dedicated Service team here at City Limits Nissan. Thank you so much, and we look forward to providing you with stellar service every time! Thank you, Luis Acosta General Manager

July 09, 2024

Prompt check in at the service desk. Daniel Sanchez asked if I was going to wait, and said it may take up to two hours, but they got it done in one. More

by CBOYD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Jul 09, 2024 -

City Limits Nissan responded

I am glad to hear you received excellent service by the team here at City Limits Nissan, and will be sure to pass your comments along! Please let us know if there is anything else we can do for you, we're always happy to help! Thank you, Luis Acosta General Manager

July 09, 2024

Quick, fast, and nice people. I was immediately greeted and kept getting updates on my car. More

by NESTOR HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

City Limits Nissan responded

Thank you so much for this review. I am glad to hear your appointment was quick and easy, and that the Service Team kept you well informed! Please give us a call if we can help you with anything at all, and we look forward to seeing you again soon. Thank you, Luis Acosta General Manager

July 07, 2024

A+++ Great place to take your vehicle! Very professional service! They really take the time to know your needs! More

by Lducote1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 09, 2024 -

City Limits Nissan responded

Our goal is to give every guest an A+++ experience, and we're so happy to hear that's what you received! Thank you again for taking the time to let us know how we did, we hope to see you again soon! Thank you, Luis Acosta General Manager

July 07, 2024

Four hours waiting my car. I arrived 8:55 am and left 1:00 pm More

by bassitmarcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
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Jul 09, 2024 -

City Limits Nissan responded

We appreciate all feedback and are disappointed to hear that your visit with us was not the 5 star experience we aim for with every guest. We would like to know more about your appointment so that we can work towards a resolution with you and ensure this never happens again. If you are willing, please reach out to our management team at 512-444-1400 at your convenience. Thank you, Luis Acosta General Manager

July 06, 2024

Outstanding service and great communication from service advisor Daniel and team. Parts specialist Pablo was very helpful also in finding and isolating needed parts. More

by W_FERDINANDSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
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Jul 09, 2024 -

City Limits Nissan responded

Thank you so much for providing this feedback for the team here at City Limits Nissan. We are so glad to hear you had an outstanding experience with us, and we look forward to providing you with many more! Thank you, Luis Acosta General Manager

July 06, 2024

Awesome customer service. Saul Vela was my service advisor. He was very helpful and kept me up to date on everything. My vehicle's issues was not a simple one. But they were p More

by NAVARROJESUS9210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela, Johnny in service.
Report | Print
Jul 09, 2024 -

City Limits Nissan responded

Thank you so much for this feedback about the Service team here at City Limits Nissan! We will be sure to pass your comments along, and look forward to serving you again. Thank you, Luis Acosta General Manager

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