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City Limits Nissan - Service Center

Austin, TX

4.5
380 Reviews

380 Reviews of City Limits Nissan - Service Center

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August 31, 2024

Saul Vela in service is very friendly, professional, informative, and extremely helpful in servicing my Sentra. Sal Vela always takes and goes the extra mile in making sure your visit and repairs are c More

by RIOSTOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 03, 2024 -

City Limits Nissan responded

I am so happy to hear you found the Service team to be supportive and professional, and will be sure to pass your comments along! We aim to provide a truly exceptional experience every visit, and we look forward to providing you with many more years of excellent service! Thank you, Luis Acosta General Manager

August 31, 2024

Awesome and respectful customer service. I arrived late in the day and Saul still got me in and out with prompt professional service. More

by JACOB.SALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 03, 2024 -

City Limits Nissan responded

I am glad to hear we were able to accommodate you quickly and respectfully, and will be sure to pass your comments along. Thank you again for taking the time to leave a review, and have a great week! Thank you, Luis Acosta General Manager

August 29, 2024

Great snacks clean and employee friendly and will let you know what going on with your car More

by darryldemps61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a young female I can’t remember her name but I knew she was new
Sep 03, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, I appreciate it and look forward to continuing to provide you with excellent service for years to come! Thank you, Luis Acosta General Manager

August 29, 2024

Daniel always great and on top of any problems and respect you time and appreciate you coming back to have work done 👍 More

by atxbrezz512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Limits Nissan responded

I am so glad to hear you found the Service team to be supportive of your needs, we look forward to reviews like yours and will continue our efforts to provide top notch service to every guest, every time! Thank you, Luis Acosta General Manager

August 27, 2024

The doig I great job and good service thank you and I cau recommend my friends More

by BM172542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afnan Jamhour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Limits Nissan responded

I appreciate you taking the time to leave us a review, and am glad to hear the team took good care of you. We hope to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager

August 27, 2024

Staff and Sales are always willing to help and very courteous to all the customers. More

by GFAMILYEAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel Melendez
Sep 03, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know about your recent visit with us. Our goal is to go above and beyond for every guest, every time. If you need anything at all please don't hesitate to reach out, and have a great week! Thank you, Luis Acosta General Manager

August 27, 2024

Everything was efficient. It would be great if tire rotation were included in the service. More

by tpa273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 03, 2024 -

City Limits Nissan responded

Thank you for leaving us a review about your recent Service visit, I appreciate it and will pass your comments along to the team. We look forward to your next visit, and hope you have a great week! Thank you, Luis Acosta General Manager

August 27, 2024

Friendly, excellent work, good ethics. Clean environment and work area. Please continue your excellence. Thank you More

by CLAUDIA4211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great visit with the Service team and will be sure to pass your comments along! Thank you again for the review and have a wonderful week. Thank you, Luis Acosta General Manager

August 27, 2024

3.5 hours for an oil change and brake fluid flush is ridiculous, no excuse for that. More

by emac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew "Buzz" Buzzerd
Sep 03, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know about your recent service visit. This will enable us to work with the team to ensure we are providing swift and thorough service going forward. I appreciate your feedback and hope you have a fantastic week. Thank you, Luis Acosta General Manager

August 27, 2024

I have been a loyal customer for many years, and I can confidently say that Daniel Sanchez is the epitome of exceptional service. Daniel has consistently gone above and beyond in managing the maintenance More

by pattie.slovacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave such a kind review! I will make sure to pass these comments along, and hope you have a fantastic rest of your week. Thank you, Luis Acosta General Manager

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