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City Limits Nissan - Service Center

Austin, TX

4.5
380 Reviews

380 Reviews of City Limits Nissan - Service Center

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September 07, 2024

The best! Tyler and Buzz are the unsung heroes of City Limit Nissan! The whole service department five stars! More

by SCRUZ80642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela, Andrew "Buzz" Buzzerd, Diamond Carson
Sep 09, 2024 -

City Limits Nissan responded

Thank you so much for your kind words, this will certainly bring a smile to the team's faces when I pass your comments along! We hope to be able to provide you with many more years of exceptional service! Thank you, Luis Acosta General Manager

September 06, 2024

Great Service! Got the problem fixed and communicated well. Friendly and helpful and helped me find an available coupon to help with the cost. More

by PATBRANDENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela, Andrew "Buzz" Buzzerd, Diamond Carson
Sep 09, 2024 -

City Limits Nissan responded

I'm glad to hear the Service team took good care of you, and appreciate that you took the time to let us know about it! If you need anything at all, please don't hesitate to contact us. Have a great week! Thank you, Luis Acosta General Manager

September 06, 2024

It’s always a pleasure dealing with the staff at City Limits Nissan. They make you feel like a priority every visit regardless of service being requested. More

by theellingtons13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

City Limits Nissan responded

Thank you for your review, this means a lot to us as a team and we look forward to working with you again soon! Thank you, Luis Acosta General Manager

September 06, 2024

Best service ever. I needed a battery replacement and Saul Vella helped me get off to a good start. He followed up every time there was a new development with a phone More

by BVKENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim with a last name I couldn't pronounce or spell, Luis Acosta, Saul Vela
Sep 09, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us such a detailed review, your kind words will certainly be passed along to the Service team! We hope to be able to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager

September 05, 2024

The experience was professional with great customer services. The waiting area was very clean/comfortable. More

by JENNB67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

City Limits Nissan responded

Thank you very much for taking the time to leave us a review! I am glad to hear the team took great care of you, we look forward to providing you with many more years of excellent service! Thank you, Luis Acosta General Manager

September 05, 2024

Didn’t get the issue fixed they said they would get back with me nothing yet More

by ISIDROMART68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 06, 2024 -

City Limits Nissan responded

Thank you for your feedback, we would like to resolve this for you in a timely manner and appreciate your patience. I will speak with the Service team and reach out with a solution as soon as possible. Thank you, Luis Acosta General Manager

September 04, 2024

Lacking attention to detail. Initial problem not solved. . Lots of upsale on service not necessary More

by RNGSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saul Vela
Sep 06, 2024 -

City Limits Nissan responded

I genuinely appreciate the time you took out of your day to provide us with feedback regarding your recent Service visit. We try to provide a top notch experience for each guest, every time. If you would like to provide more information about your experience, please reach out at 512-444-1400 at your convenience. We look forward to resolving this with you, and have a great weekend. Thank you, Luis Acosta General Manager

September 03, 2024

Not impressed with the work from the maintenance technician servicing my vehicle. I brought my Nissan Frontier in to have an oil change and tire rotation with the multipoint inspection. After m More

by IKSPITZENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, and for providing such detailed information about your Service experience. We take issues like this very seriously, and your feedback will enable me to follow up with the team to refine our process and ensure this does not happen again. If you would like to provide more information, please reach out to us at 512-444-1400 at your convenience. Thank you, Luis Acosta General Manager

September 02, 2024

Everyone is kind there, I felt so good with the attitude of service people, thanks More

by axodl14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Sep 03, 2024 -

City Limits Nissan responded

Our goal is to provide truly exceptional service to every guest, every time! I am glad to hear the Service team took good care of you, we look forward to many more visits and are always here if you need help. Thank you, Luis Acosta General Manager

September 01, 2024

daniel is always going that extra mile i put my trust in him hard worker and feel very comfortable with city limits nissan! More

by rodriguezmargie1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Limits Nissan responded

We are proud to have an excellent Service team and are so glad to hear you were well taken care of for your visit with us. I will be sure to pass your remarks along, we look forward to your next visit! Thank you, Luis Acosta General Manager

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