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City Limits Nissan - Service Center

Austin, TX

4.6
278 Reviews
Call Service Center (737) 701-5449

278 Reviews of City Limits Nissan - Service Center

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July 16, 2024

En ocasiones pasadas había más comunicación durante el servicio esta vez todo fue muy raro More

by EBEBE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
Jul 16, 2024 -

City Limits Nissan responded

Gracias por tu reseña. Lamento que no haya recibido el mejor servicio, utilizaremos sus comentarios para mejorar en el futuro. Llámenos al 512-444-1400 para que podamos resolver su problema. Muchas gracias, Luis Acosta General Manager

July 16, 2024

Good to see familiar faces. I had to wait more than hour for my oil change, with appointment but it was not too bad. More

by PDESAI_PALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

City Limits Nissan responded

I greatly appreciate your feedback regarding your recent Service visit, we will use this information to refine our efforts going forward. Thanks again and have a great week! Luis Acosta General Manager

July 15, 2024

They were right on time with my appointment and they were quick. I didn’t wait long at all. I will definitely go back. More

by gibble.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

City Limits Nissan responded

We strive to provide a truly exceptional experience to every guest for every visit, I'm glad to hear you had a great experience with us! I will be sure to pass your comments along to the Service team and we look forward to seeing you again soon. Thank you, Luis Acosta General Manager

July 14, 2024

It is satisfactory and they are on top of it great job and friendly .hello More

by DEEGONZALES28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin
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Jul 15, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did. I'm glad to hear you had a great experience with the team here at City Limits Nissan, and if you ever need anything else please don't hesitate to contact us! Thank you, Luis Acosta General Manager

July 12, 2024

Service tech was nice, but they were extremely slow. It took 2 1/2 hours just for a state inspection. I even had an appointment. More

by Cheryl.crawford57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Jul 12, 2024 -

City Limits Nissan responded

I appreciate your feedback, and apologize for the lengthy wait time for your service appointment. We will use your comments to refine our efforts and ensure this doesn't happen again. If you'd like to provide more information, we would be happy to speak with you directly and work towards a resolution to ensure your satisfaction. Our Owner Loyalty Manager Chenin Buck can be reached at 512-770-4134. Thanks so much for the opportunity, and have a great weekend! Luis Acosta General Manager

July 12, 2024

Very clean everyone knows their job their parts cars they also cleaned my car easy in easy out great customer service like always More

by BEAUTYRUSHSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 13, 2024 -

City Limits Nissan responded

Thank you so much for your review, it's great to hear that the Service team took good care of you! If you need anything at all, please reach out. Have a great weekend! Luis Acosta General Manager

July 11, 2024

Every one are wonderful always trying to make us home welcoming, thanks Tyler God bless you all More

by CARACHURE1CARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and everyone
Report | Print
Jul 12, 2024 -

City Limits Nissan responded

Our number one goal is to provide top notch customer service every time you visit, so we are grateful to hear that's what you received. I will pass your comments along to the Service team, we hope to work with you again soon and have a fantastic weekend! Thank you, Luis Acosta General Manager

July 11, 2024

Great Service! Daniel Sanchez was great to work with. Waiting area and amenities were very clean and nice! My vehicle runs great!! Thank you!! More

by dane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Jul 12, 2024 -

City Limits Nissan responded

I am glad to hear you had a great experience with the Service team here at City Limits Nissan, we hope to be able to provide you with many more years of exceptional service! Please reach out if you need anything at all, and have a fantastic weekend. Thank you, Luis Acosta General Manager

July 10, 2024

It was a good service very good job and fast job very recommend this job More

by daffneejudith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jul 11, 2024 -

City Limits Nissan responded

We're so glad to hear you had a good experience with our Service team at City Limits Nissan, and genuinely appreciate you taking the time to leave us a review! I'll be sure to pass your comments along, and we can't wait to see you again. Thank you, Luis Acosta General Manager

July 10, 2024

Tyler Erwin is great the second time I go in as my car was bought new and he has been great and super helpful. More

by tone99c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Jul 11, 2024 -

City Limits Nissan responded

Thank you for this review, I will make sure to pass your comments along to the Service team and look forward to working with you again soon! Thank you, Luis Acosta General Manager

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