City Limits Nissan - Service Center

Over the years, I have purchased vehicles at this dealership as South Point, Clay Cooley, and South Austin Nissan... 5 vehicles total. I do not return to this location because of the Sale Staff... F dealership as South Point, Clay Cooley, and South Austin Nissan... 5 vehicles total. I do not return to this location because of the Sale Staff... Five car purchases, five different Sales Reps. (one of them was my Son). I return because of the Service Dept... Five car purchases, the same Service Rep. More

Saul was my service advisor a few years ago, and I wanted him again for this appointment. He communicates clearly what the issue is, and updates me regularly. I trust what he says and have confidence in your him again for this appointment. He communicates clearly what the issue is, and updates me regularly. I trust what he says and have confidence in your dealership's service department. I have the same information I provided to Saul that I provided to a different Nissan dealership in Fort Worth (near where I live) a week ago. I left that dealership shocked in the garbage they told me (and the quote for the repair) that had nothing to do with the issue my car was experiencing. It was as if they saw a single woman coming in, would accept whatever they told me, and open my wallet. I drove all the way to bring my car for a second opinion to the advisor and dealership that I trust. I did not work with Sergio Dehoyos or Chenin Buck, and therefore rated them 1 star in order to be able to submit this survey. More

They had great communication throughout the process, and made sure all the major issues were addressed. made sure all the major issues were addressed. More

Friendly environment and has the family feel. Number one and only choice for service to my vehicle. Number one and only choice for service to my vehicle. More

The new ownership has made this dealership lovable again! I greatly appreciate the drinks and snacks. I greatly appreciate the drinks and snacks. More

This was my best experience at the dealership to date. Daniel was incredibly kind and professional and I didn't feel like he was pushing me into anything. In and out. Thank you. Daniel was incredibly kind and professional and I didn't feel like he was pushing me into anything. In and out. Thank you. More

I can always count on receiving dependable service from this dealership. They are very thorough with the work that they do, ane they are also very wonderful about alerting me about any other service needs this dealership. They are very thorough with the work that they do, ane they are also very wonderful about alerting me about any other service needs which my vehicle requires. More

Even though the dealership was super busy since some employees were out on vacation, it did not affect the quality of customer service provided. Tyler made sure to update me on the progress of my servic employees were out on vacation, it did not affect the quality of customer service provided. Tyler made sure to update me on the progress of my service the entire time I stayed at the dealership and answered any questions that I had. It's nice to know that employees remember me when I walk in because it makes me feel important. More

Great service. Totally satisfied. Comfortable waiting area. Prompt response from the service agent when I arrived. Totally satisfied. Comfortable waiting area. Prompt response from the service agent when I arrived. More

Dan Sanchez's knowledge and customer service are A+++++. Thank you sir. I highly recommend City Nissan. Thank you sir. I highly recommend City Nissan. More