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City Limits Nissan - Service Center

Austin, TX

4.6
278 Reviews
Call Service Center (737) 701-5449

278 Reviews of City Limits Nissan - Service Center

Sort by
July 22, 2024

Friendly staff, timely service, great experience. Would definitely recommend to friends and family. Thanks City Limits!!! More

by RENEEARR75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

I genuinely appreciate that you took the time to let us know how we did, and will be sure to pass your kind comments along to the Service team. Thank you so much, we look forward to your next visit! Luis Acosta General Manager

July 21, 2024

I always have great customer service when I get any service done. Thank you for the great customer service! More

by ESSENCESTEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

I am so happy to hear you were well taken care of by the Service team! We look forward to seeing you again soon, have a great week! Thank you, Luis Acosta General Manager

July 21, 2024

Excelente atención por parte del Sr. Joseph Oswaldo , muy atento desde que te recibe explicando paso por paso el trabajo realizado, también la sra Adriana Garcia muy amable ofreciendo c More

by Elena Vitales
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joseph Oswald
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

Muchas gracias por informarnos de su visita. Apreciamos sus amables palabras y esperamos verlo pronto nuevamente! Qué tengas un buen día! Gracias, Luis Acosta General Manager

July 21, 2024

He was great respectable fun. Made the process very easy to go through I want to thank him again for helping us out More

by DUSTYJR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

I love to hear that you had such a great experience with our Service team, and will be sure to pass your comments along! If ever you need anything at all, please reach out. We look forward to working with you again soon! Thank you, Luis Acosta General Manager

July 21, 2024

service was good but vehicle was ready and just sitting there i had to go ask why i wasnt i called for my vehicle. More

by lgarcia5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

Thank you very much for this valuable feedback. We will follow up with the team to refine our processes and ensure this doesn't happen again. Please reach out if you need anything at all, we look forward to seeing you soon! Thank you, Luis Acosta General Manager

July 20, 2024

Excelente servicio, amabilidad y siempre dejan mi carro en buen estado. Encanta de ser cliente de Nissan More

by emersonaca85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Nos alegra mucho saber que tuvo un excelente servicio con nosotros y esperamos verlo nuevamente pronto! Gracias, Luis Acosta General Manager

July 20, 2024

Tyler Erwin was my service advisor. He kept me informed along the way until my car was ready. The mechanic/service technician who worked on my car was outstanding. My car is running per More

by tracye.sheffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did. Reviews like yours keep the team motivated to continue to provide truly exceptional service every time, for every guest! We look forward to seeing you again soon, have a great weekend! Luis Acosta General Manager

July 20, 2024

After 4 attempts, I think my car is finally running ok. Your customer service rep Tyler .Erwin was a pleasure to work with. I filed consumer complaint on service provided but have never heard from anyone More

by CAMPOSDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

I'm sorry to hear it took four attempts to fix your vehicle but I'm very glad we were able to resolve the issue! I'll be sure to pass your comments along to the Service team, and we look forward to your next visit! Thank you, Luis Acosta General Manager

Jul 21, 2024 -

CAMPOSDR responded

After it costing me approximately $3,000 and your response is your sorry. I’m so disappointed with Nissan, it’s beyond words!!!

July 20, 2024

I thought $93. 98 was a lot for a $11.99 stop lightbulb for jone More

by R_STEVENSON-1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Thank you for your review, if you need anything at all please reach out. We look forward to working with you again soon! Thank you, Luis Acosta General Manager

July 20, 2024

Excellent service. I wish however there was more information. Usually when you receive an oil change they list all the other things they looked at, and this time that More

by 50THEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Thank you for leaving a review, and for letting us know how we can improve. I will be sure to follow up with the Service team so that we don't miss the opportunity to go over your multi-point inspection report with you in the future. Thank you again and have an excellent weekend! Luis Acosta General Manager

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