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City Limits Nissan - Service Center

Austin, TX

4.5
382 Reviews

382 Reviews of City Limits Nissan - Service Center

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September 19, 2024

Always take care of my car. Love the customer service as well. Will continue to come back. More

by Hansonchelsey84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Sep 21, 2024 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2024

Thanks for always updating me on my vehicle and making me feel comfortable. Great job. More

by MSTSALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

City Limits Nissan responded

Thank you for your review, we are always happy to help if you need anything at all and look forward to your next visit with us! Thank you, Luis Acosta General Manager

September 17, 2024

They treated me very well and extremely nice. Did not charge me which was great. More

by bradshaw.jj48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Sep 17, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great visit with our Service department, I'll be sure to pass your comments along to the team and we look forward to your next visit! Thank you, Luis Acosta General Manager

September 17, 2024

Showed up for an early appointment to change out a part I had ordered months ago + an oil change. Was told to call ahead of time to make sure the part was in. It was. Took 2.5 hrs for the sales rep to ask me More

by clarengustkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

City Limits Nissan responded

Thank you for taking the time out of your day to let us know about your recent Service visit. If you would like to provide additional information about your visit, please reach out to us at 512-444-1400 at your convenience and we would love to work on a resolution with you. Our goal is to provide top notch service to every guest, every time and I apologize that we fell short of that standard. I look forward to hearing from you and hope you have a great weekend! Thank you, Luis Acosta General Manager

September 17, 2024

i went in for just an oil change but turns out i needed a new battery daniel called to let me know he’s amazing always going that extra mile for us! More

by rodriguezmargie1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

City Limits Nissan responded

I am happy to hear the Service team took great care of you, thank you so much for your review and have a great rest of your week! Thank you, Luis Acosta General Manager

September 15, 2024

I was kept completely informed about what was needed and when my vehicle would be completed. More

by DYW31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 16, 2024 -

City Limits Nissan responded

I am so glad to hear the Service team took good care of you. We look forward to seeing you again soon, and are always here if you need any help or have any questions! Thank you, Luis Acosta General Manager

September 15, 2024

Good for services and getting a basic diagnostic for your car. People there are relatively friendly. More

by daniel.pon2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela, Andrew "Buzz" Buzzerd, Diamond Carson
Sep 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, it is greatly appreciated. We work hard to ensure every guest has a seamless and supportive experience with us and we look forward to working with you again soon! Thank you, Luis Acosta General Manager

September 15, 2024

Loved the non pushy vibes when looking at vehicles to buy. Although our salesman left this location shortly after purchasing our new vehicle, coming back to get a status on our custom seat installation w More

by WILLKO747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Laguna
Sep 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to tell us about your experience here at City Limits Nissan, we genuinely appreciate it and I am excited to pass your comments along to the team! If you are ever in need of anything at all, please reach out to us and we would be more than happy to help! Thank you, Luis Acosta General Manager

September 15, 2024

First time in the business. Will be more visits l am sure. Good service l guess. More

by f5cougar1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

City Limits Nissan responded

We definitely look forward to your next visit with us, and appreciate you taking the time to leave us your feedback. If you need us, please reach out, and have a fantastic week! Thank you, Luis Acosta General Manager

September 14, 2024

I am very pleased with the service I received. It was friendly and professional, and the work was done in good time. This was the second time I worked with Saul as my service rep, and I couldn't b More

by SEASCALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 14, 2024 -

City Limits Nissan responded

Thank you for this feedback, I will pass your comments along to the team and we look forward to providing you with many more years of excellent service! Thank you, Luis Acosta General Manager

Sep 15, 2024 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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