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City Limits Nissan - Service Center

Austin, TX

4.5
382 Reviews

382 Reviews of City Limits Nissan - Service Center

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September 24, 2024

Very friendly, some free snacks, faster than before. .. better service for appointments, very good on that point More

by DULCERODRIGUEZ83_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we look forward to your next visit and hope you have a great week! Thank you, Luis Acosta General Manager

September 23, 2024

Thank you so much, everyone was nice and service was great. Look forward to return for next oil change and rotation More

by DVALLEJO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

City Limits Nissan responded

We genuinely appreciate your business and that you took the time to leave a review, if you need anything at all please reach out and have a fantastic week! Thank you, Luis Acosta General Manager

September 23, 2024

Jayden was absolutely wonderful and provided a great service. Taylor is always incredibly helpful. Daniel is my guy who have been helping me over 10 years. I trust him so much. Wonderful crews and best More

by MUDDYSYKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela
Sep 24, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great Service visit with us, we look forward to continuing to provide you with truly exceptional service for many more years! Thank you and have a great week! Luis Acosta General Manager

Sep 29, 2024 -

City Limits Nissan responded

Hi, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. We hope you have a great day!

September 23, 2024

The wait was longer than I expected, but the place was packed with cars being serviced and everyone was moving pretty fast. The wait area was clean and comfortable. I enjoyed good coffee during the wait a More

by OBIE1MLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dd
Sep 24, 2024 -

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review! I am so glad to hear the Service team took good care of you, please let us know if you need anything at all and we hope to see you again soon! Thank you, Luis Acosta General Manager

September 22, 2024

I like to go there all the time , the agents are very friendly and I like the service, the don’t take too much time to deliver your vehicle. More

by Erika’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin, Saul Vela
Sep 23, 2024 -

City Limits Nissan responded

Thank you for telling us about your recent Service visit, I'll be sure to pass your kind comments along to the team and we hope to see you again soon! Thank you, Luis Acosta General Manager

September 21, 2024

It was a rough start to schedule my service appointment. I had to drive from Dripping Springs to find out why no one would answer the service telephone number listed on the web site; the AI chatbot was use More

by WALTON727
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela, Diamond Carson
Sep 23, 2024 -

City Limits Nissan responded

Thank you for leaving this feedback about your experience, we recently had our phone system swapped out and it did come with a few snags. I apologize about the difficulty in getting through to us, and am glad to hear that your appointment went well. Thank you again for taking the time to leave a review, we look forward to your next visit and hope you have a great week! Thank you, Luis Acosta General Manager

September 20, 2024

Everyone there was so nice and eager to help. I think it was the best car buying experience I love Nissan. More

by BRENDALKINGLIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

City Limits Nissan responded

Thank you for your kind words, I am so glad we had the opportunity to work with you and look forward to your next visit! Please reach out if you need anything at all, and have a great weekend! Thank you, Luis Acosta General Manager

September 20, 2024

Excellent customer service! ! Even did a complementary wash. I had a new key fob programmed for my son’s truck. More

by LREGIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 21, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we are excited to continue to provide you with the exceptional service you deserve for many more years to come! Please reach out if you need anything, and have a great weekend! Thank you, Luis Acosta General Manager

September 19, 2024

Saul was really helpful and always keeping me in the loop on the work on my armada More

by NANCYFH80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 21, 2024 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

When you walk into the service center not a single person says hello to you, you kinda wonder if you are in the right place while 6 guys sit behind the desk cutting up and carrying on. I was standing there f More

by Masc4Snax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a detailed review regarding your recent Service visit. I apologize that you did not receive the exceptional service that is our standard, and will use your comments as a training tool to refine our efforts and ensure it does not happen again. If you would like to provide additional information, please reach out to us at 512-444-1400 at your convenience. Have a great weekend, and we do hope to see you again! Thank you, Luis Acosta General Manager

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