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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
973 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 973 reviews

July 12, 2024

Service tech was nice, but they were extremely slow. It took 2 1/2 hours just for a state inspection. I even had an appointment. More

by Cheryl.crawford57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jul 12, 2024 -

City Limits Nissan responded

I appreciate your feedback, and apologize for the lengthy wait time for your service appointment. We will use your comments to refine our efforts and ensure this doesn't happen again. If you'd like to provide more information, we would be happy to speak with you directly and work towards a resolution to ensure your satisfaction. Our Owner Loyalty Manager Chenin Buck can be reached at 512-770-4134. Thanks so much for the opportunity, and have a great weekend! Luis Acosta General Manager

July 11, 2024

Every one are wonderful always trying to make us home welcoming, thanks Tyler God bless you all More

by CARACHURE1CARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and everyone
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Jul 12, 2024 -

City Limits Nissan responded

Our number one goal is to provide top notch customer service every time you visit, so we are grateful to hear that's what you received. I will pass your comments along to the Service team, we hope to work with you again soon and have a fantastic weekend! Thank you, Luis Acosta General Manager

July 11, 2024

Robert Lee the sales advisor was very friendly and listened to what I wanted. Was very easy to talk to and made me feel comfortable. More

by esparza.abel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lee
Report | Print
Jul 12, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review regarding your recent visit with us! We always appreciate feedback, it helps us refine our efforts to be able to offer an exceptional buying experience. If you need anything at all, please reach out to us. Thanks again, and I hope you have a great weekend! Luis Acosta General Manager

July 11, 2024

Great Service! Daniel Sanchez was great to work with. Waiting area and amenities were very clean and nice! My vehicle runs great!! Thank you!! More

by dane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Jul 12, 2024 -

City Limits Nissan responded

I am glad to hear you had a great experience with the Service team here at City Limits Nissan, we hope to be able to provide you with many more years of exceptional service! Please reach out if you need anything at all, and have a fantastic weekend. Thank you, Luis Acosta General Manager

July 10, 2024

Excellent service servicing my car. Tyler, Both Daniel's, Saul and Jay are the best More

by SATRICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whole Staff, Sergio Dehoyos
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Jul 11, 2024 -

City Limits Nissan responded

We're grateful for reviews like yours, and for our dedicated Service team here at City Limits Nissan. Thank you so much, and we look forward to providing you with stellar service every time! Thank you, Luis Acosta General Manager

July 10, 2024

Tyler Erwin is great the second time I go in as my car was bought new and he has been great and super helpful. More

by tone99c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Jul 11, 2024 -

City Limits Nissan responded

Thank you for this review, I will make sure to pass your comments along to the Service team and look forward to working with you again soon! Thank you, Luis Acosta General Manager

July 10, 2024

It was a good service very good job and fast job very recommend this job More

by daffneejudith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jul 11, 2024 -

City Limits Nissan responded

We're so glad to hear you had a good experience with our Service team at City Limits Nissan, and genuinely appreciate you taking the time to leave us a review! I'll be sure to pass your comments along, and we can't wait to see you again. Thank you, Luis Acosta General Manager

July 10, 2024

Staff was friendly and professional. They did a great job on the complimentary car wash. I just got back from a 4,400 mile road trip. It needed a good wash! More

by dfdreier76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember.
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Jul 11, 2024 -

City Limits Nissan responded

I'm happy to hear you had a great visit with us, and really appreciate you taking the time to leave a review! If you need anything else, please reach out. We look forward to working with you again soon! Thank you, Luis Acosta General Manager

July 09, 2024

Everyone was very professional and courteous, especially Robert Lee, our salesperson. We had a great experience! More

by HOMEGIRLSTAGING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lee, Sergio Dehoyos
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Jul 09, 2024 -

City Limits Nissan responded

Thank you for taking the time to review your experience here at City Limits Nissan! It's always great to hear that we provided the high standard of service our guests deserve, and we look forward to seeing you again. Thank you, Luis Acosta General Manager

July 09, 2024

Prompt check in at the service desk. Daniel Sanchez asked if I was going to wait, and said it may take up to two hours, but they got it done in one. More

by CBOYD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Jul 09, 2024 -

City Limits Nissan responded

I am glad to hear you received excellent service by the team here at City Limits Nissan, and will be sure to pass your comments along! Please let us know if there is anything else we can do for you, we're always happy to help! Thank you, Luis Acosta General Manager

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