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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
383 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 383 reviews

July 21, 2024

service was good but vehicle was ready and just sitting there i had to go ask why i wasnt i called for my vehicle. More

by lgarcia5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

City Limits Nissan responded

Thank you very much for this valuable feedback. We will follow up with the team to refine our processes and ensure this doesn't happen again. Please reach out if you need anything at all, we look forward to seeing you soon! Thank you, Luis Acosta General Manager

July 21, 2024

Sales associate Steve Richards was very helpful in giving me a good deal thank you. More

by rodriguezsandy55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

Thank you very much for leaving us information about your recent visit. We use all feedback to refine our processes and ensure a great visit for every guest, every time. Thanks again and have a great week! Luis Acosta General Manager

July 20, 2024

Excelente servicio, amabilidad y siempre dejan mi carro en buen estado. Encanta de ser cliente de Nissan More

by emersonaca85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
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Jul 20, 2024 -

City Limits Nissan responded

Nos alegra mucho saber que tuvo un excelente servicio con nosotros y esperamos verlo nuevamente pronto! Gracias, Luis Acosta General Manager

July 20, 2024

Tyler Erwin was my service advisor. He kept me informed along the way until my car was ready. The mechanic/service technician who worked on my car was outstanding. My car is running per More

by tracye.sheffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did. Reviews like yours keep the team motivated to continue to provide truly exceptional service every time, for every guest! We look forward to seeing you again soon, have a great weekend! Luis Acosta General Manager

July 20, 2024

After 4 attempts, I think my car is finally running ok. Your customer service rep Tyler .Erwin was a pleasure to work with. I filed consumer complaint on service provided but have never heard from anyone More

by CAMPOSDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

I'm sorry to hear it took four attempts to fix your vehicle but I'm very glad we were able to resolve the issue! I'll be sure to pass your comments along to the Service team, and we look forward to your next visit! Thank you, Luis Acosta General Manager

Jul 21, 2024 -

CAMPOSDR responded

After it costing me approximately $3,000 and your response is your sorry. I’m so disappointed with Nissan, it’s beyond words!!!

July 20, 2024

Excellent service. I wish however there was more information. Usually when you receive an oil change they list all the other things they looked at, and this time that More

by 50THEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Thank you for leaving a review, and for letting us know how we can improve. I will be sure to follow up with the Service team so that we don't miss the opportunity to go over your multi-point inspection report with you in the future. Thank you again and have an excellent weekend! Luis Acosta General Manager

July 20, 2024

I thought $93. 98 was a lot for a $11.99 stop lightbulb for jone More

by R_STEVENSON-1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
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Jul 20, 2024 -

City Limits Nissan responded

Thank you for your review, if you need anything at all please reach out. We look forward to working with you again soon! Thank you, Luis Acosta General Manager

July 19, 2024

Got price we wanted. Nissan rebates too and good trade in among. Robert Lee was great in service he provided More

by RTBERMEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lee was salesman. Don’t recall Dehoyos
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Jul 19, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know about your recent visit. I'm so glad to hear you found the team to be supportive and helpful, we hope to see you again soon and welcome to the City Limits Nissan family! Thank you, Luis Acosta General Manager

July 19, 2024

Over the years, I have purchased vehicles at this dealership as South Point, Clay Cooley, and South Austin Nissan... 5 vehicles total. I do not return to this location because of the Sale Staff... F More

by BILLKASZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Jul 19, 2024 -

City Limits Nissan responded

Thank you for this review, we will be sure to pass these comments along. We're grateful to have such an excellent Service team, and I'm glad to hear you're well taken care of when you visit. Have a fantastic weekend and we hope to see you again soon! Thank you, Luis Acosta General Manager

July 19, 2024

Personal muy calificado y altamente profesional en su trabajo. Muy amistosos y siempre buscando la mejor alternativa para el cliente More

by batistamaestreporley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cortez
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Jul 19, 2024 -

City Limits Nissan responded

Gracias por dejarnos un comentario sobre su visita, estaremos encantados de ayudarle y esperamos verlo pronto! Luis Acosta General Manager

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