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City Limits Nissan

Austin, TX

4.6
383 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 383 reviews

July 26, 2024

excellent service. Saul Vela solves all my doubts, explains to me in detail the condition of my car, and is excellent at his job, I will definitely return soon, More

by MARISOL100584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Aug 01, 2024 -

City Limits Nissan responded

Thank you for this feedback, I'll be sure to pass your kind words on to the Service team! We look forward to working with you again soon, and if you need anything at all please reach out. Thank you, Luis Acosta General Manager

July 26, 2024

Always a good experience at this service center. The advisor is second to none and goes over the details, and the cost so there are no surprises. More

by TFALLOURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 01, 2024 -

City Limits Nissan responded

Our goal is to offer every guest a truly exceptional experience with us, and I'm glad to hear the Service team took great care of you. I'll be sure to pass your comments along, and we hope to see you again soon! Thank you, Luis Acosta General Manager

July 26, 2024

Excellent service. Rapid and complete Great communication with my insurance that ensured I had no cost to me More

by TERRYN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 01, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know about your recent experience. We look forward to many more opportunities to provide you with excellent service! Thank you, Luis Acosta General Manager

July 26, 2024

Nice people assisted me in my vehicle purchase and got me where i needed to be, paymentwise, but i didnt recieve any paperwork. Its been about a month and i haven’t received anything from them. Also, they di More

by joe_cosentino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vince smith
Aug 01, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know about your recent experience, and for giving us the opportunity to correct these issues and improve our processes for future visits. If you need anything else, please reach out at 512-444-1400 and we will be happy to assist! Thank you, Luis Acosta General Manager

July 25, 2024

Daniel and Saul always provide me with outstanding service. I have now passed the 15 word minimum...18. More

by BILLKASZA
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Aug 01, 2024 -

City Limits Nissan responded

I'm so glad to hear the Service team takes such great care of you, we hope to work with you again soon! Thank you, Luis Acosta General Manager

July 25, 2024

Sold me a certified vehicle with mechanical issues and body damage without disclosing after financing and giving money over the phone. Pictures sent to me were with the door open so damage could not be s More

by andrea_m_albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chenin Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

City Limits Nissan responded

Thank you for providing such detailed feedback, and for your patience with us while we worked on resolving this issue. Our goal is to provide top notch service to every guest, every time, and to refine our processes and utilize our training tools to ensure we do not repeat our mistakes. I hope to be able to work with you again in the future, thank you and have a fantastic week! Luis Acosta General Manager

July 24, 2024

Saul Vela took great care of us. He’s the only service rep that we trust with our car. Dealership is nice. We were comfortable while we waited. More

by LGLMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bought car in 2020. Don’t remember name of salesman.
Jul 25, 2024 -

City Limits Nissan responded

I am glad to hear that you were well taken care of for your recent Service visit, we're grateful for our team and look forward to providing you with many more years of exceptional service! Thank you, Luis Acosta General Manager

July 24, 2024

Friendly staff. Work was completed. The free car wash was not completed well with windows More

by DITDOTDORIOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 25, 2024 -

City Limits Nissan responded

Thank you for your feedback, we will use this information to follow up with the team and ensure your future visits are truly exceptional. We hope to see you again soon! Luis Acosta General Manager

July 24, 2024

Service was amazing, however; I do believe if I come in for a diagnostic AND have the vehicle fixed the day of, the diagnostic should then be waved. More

by DANGELAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Jul 25, 2024 -

City Limits Nissan responded

Thank you for taking the time to provide your feedback regarding your recent Service visit with us. We genuinely appreciate the opportunity to improve, and hope to be able to serve you again soon! Luis Acosta General Manager

July 24, 2024

They always took hours for an oil change even if you have an appointment set. Last time I was there I told them that I didn't need the complementary wash because I didn't have much time to wait but the neces More

by KALIVIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Dehoyos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

City Limits Nissan responded

I'm sorry to hear your recent visit was anything less than truly exceptional, and appreciate you taking the time to let us know how we can improve. We strive to provide top notch service to every guest, and your feedback is invaluable to us. Thank you again, and we hope to see you soon. Luis Acosta General Manager

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