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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,269 Reviews
Call Service Center (855) 791-3984

1,269 Reviews of City KIA of Greater Orlando - Service Center

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June 06, 2025

Friendly person who took care of my service today. Last time the man was rude and not friendly More

by charlenewatson195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Charlene, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us!

June 06, 2025

Excellent services performed, while waiting in comfortable customet lobby. My service coordinator Franco kept me well informed on all the services performed in my Kia K4. More

by Edgardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco my Service Coordinator excellent!
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Edgardo, Thank you for your time and feedback. We are happy to hear that your K-4 was back on the road so quickly with Franco. We look forward to seeing you again when your KIA is ready for its next service

June 06, 2025

Very helpful with assisting me with my car! Also was amazing with communication with my car being in the shop for a couple of days. More

by katelynfaith2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Katelyn, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

June 06, 2025

I arrived early for my appointment and they started working with before the appointment time. Everyone was professionals especially Anthony. Keep up the good work. More

by AUDRIEBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in the service department
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Audrie, Thank you for your time and feedback. We truly appreciate hearing from our customers and Anthony will be delighted to hear that you had an exceptional experience with him on your appointment visit! Please let us know if we can help you again in the future.

June 06, 2025

Great service advisers informed all thru tj he process went over everything that was done More

by NAYA176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Naya, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with TJ was so positive. We look forward to seeing you again when it is time for your next service.

June 06, 2025

From the beginning, the service and speed in receiving the vehicle was excellent, the overall service was fast. More

by jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco papagno
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Jorge, Thank you for your continued loyalty. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently from the start to end! If we can help you with anything else, please don't hesitate to call!

June 05, 2025

Friendly, reliable & courteous staff. Great help & always willing to help. Nice waiting area with snacks & coffee. More

by arhunt77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were friendly, reliable and courteous. We wish you safe travels until we meet again!

June 05, 2025

When you buy the car here come with 3 free oil change. That is true just don’t explain for the additional charge for engine treatment and oil system cleaner plus fuel system treatment. Extra $90 so oil ch More

by andrasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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June 05, 2025

The mechanic did put my filter on properly and cause and oil leak horrible job More

by STEVE.CARTAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arraiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2025

Frank is a very nice guy and very helpful. I appreciate being able to make an appointment so quickly. More

by MAYTEPILOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

May, Thank you for your time and feedback. We are pleased to hear Frank was able to provide you quick and hassle-free experience.

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