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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,282 Reviews

1,282 Reviews of City KIA of Greater Orlando - Service Center

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June 07, 2025

Satisfied with the service . I would likely recommend this dealership to other people.Consultant was very helpful. More

by Jose.vecchini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Consultant
Jun 09, 2025 -

City KIA of Greater Orlando responded

Jose, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

June 07, 2025

Very thorough and professional. Got the job done in reasonable time. Accommodated my transportation to work and back. More

by Jaykat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 09, 2025 -

City KIA of Greater Orlando responded

Jay, Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your vehicle is ready for its next service

June 07, 2025

Nate was extremely friendly and polite. Did his best to address the problems I was having with my vehicle even though I ended up not getting the work done he was still very cordial and help More

by haramism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coranado
Jun 09, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing this review with us. Nate and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail. Please give us a call if you have any further questions.

June 07, 2025

Excelente trabajo el carro quedó como nuevo súper atentos todos súper serviciales quedé súper encantada More

by LEO1231911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhonatan
Jun 09, 2025 -

City KIA of Greater Orlando responded

Leo, Gracias por compartir esta reseña con nosotros. Todo el equipo siempre se esfuerza por ser minucioso y conciso. Nos alegra saber que disfrutó de su experiencia y apreció su atención al detalle.

June 07, 2025

Always professional, fast courtesy service. Love this place. Check them out. You won’t be sorry! More

by DANIELJMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

City KIA of Greater Orlando responded

Daniel, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

June 07, 2025

The service dept is very attentive and easy to work with. I’m happy with my service. More

by Ewarning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
Jun 10, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are so pleased to hear that your service experience with us was so positive. We look forward to the next opportunity to serve your needs again.

June 07, 2025

The service was better on previous visits. Did not seem to want to fix issue More

by wscottgasiorowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure the name
Jun 11, 2025 -

City KIA of Greater Orlando responded

We appreciate your feedback and time. We value each customer and we are very sorry if it seems like we failed to assist you. We would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to further assist you.

June 07, 2025

Our engine quit on us and the timeline that was given to us from the day our car was towed to the dealership to when the engine was replaced did not match up. Originally was told approval from warranty take More

by crystal.lacsamana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel L., Adrian both in service dept
Jun 11, 2025 -

City KIA of Greater Orlando responded

Crystal, Thank you for you time and patience. We understand your concerns and frustrations with our Service Department, we value your questions and would like the opportunity to speak and go over the items we can help you with. Please give us a call at our dealership and ask for the Manager, we would love to help you, Once again thank you for your time and patience. We look forward to speaking to you.

June 07, 2025

Tube que ir 3 ve es a solucionar el mismo problema, me exigieron firmar papeles donde yo era responsable de los gastos de la revisión si la marca no reconocía la garantía y no me querían entregar comproba More

by Juan Rondon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
Jun 11, 2025 -

City KIA of Greater Orlando responded

Juan, Agradecemos su tiempo y paciencia con nuestro equipo. Le ofrecemos nuestras más sinceras condolencias por la falta de atención al cliente que recibió el día de su servicio. Nos gustaría hablar con usted. Llámenos a nuestro concesionario y pregunte por el gerente general. Con gusto le atenderemos.

June 06, 2025

Excelente servicio, personal amigable, te tienen al tanto de cada detalle del servicio, gran soporte More

by jortizcvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco
Jun 06, 2025 -

City KIA of Greater Orlando responded

J, Gracias por su continua lealtad. Nos complace saber que sus necesidades de servicio vehicular se resolvieron con rapidez y eficiencia. Si necesita ayuda con algo más, no dude en llamarnos.

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