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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,276 Reviews
Call Service Center (855) 791-3984

1,276 Reviews of City KIA of Greater Orlando - Service Center

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June 07, 2025

Excelente trabajo el carro quedó como nuevo súper atentos todos súper serviciales quedé súper encantada More

by LEO1231911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhonatan
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Leo, Gracias por compartir esta reseña con nosotros. Todo el equipo siempre se esfuerza por ser minucioso y conciso. Nos alegra saber que disfrutó de su experiencia y apreció su atención al detalle.

June 07, 2025

Always professional, fast courtesy service. Love this place. Check them out. You won’t be sorry! More

by DANIELJMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Daniel, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

June 07, 2025

The service dept is very attentive and easy to work with. I’m happy with my service. More

by Ewarning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are so pleased to hear that your service experience with us was so positive. We look forward to the next opportunity to serve your needs again.

June 06, 2025

Excelente servicio, personal amigable, te tienen al tanto de cada detalle del servicio, gran soporte More

by jortizcvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco
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Jun 06, 2025 -

City KIA of Greater Orlando responded

J, Gracias por su continua lealtad. Nos complace saber que sus necesidades de servicio vehicular se resolvieron con rapidez y eficiencia. Si necesita ayuda con algo más, no dude en llamarnos.

June 06, 2025

Unfortunately the Service Team is always forgetting something. Last time a tool in the engine, this time no comment on my request to check the starting procedure and not reseting the service interval. More

by Stephan Borner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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June 06, 2025

The service was completed, but the customer service was poor. He became extremely rude when I called to check on the car after it being there for 5.5 hours although he gave me his number for this exact rea More

by priddychandler
Recommend Dealer
No
Employees Worked With
Jay
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June 06, 2025

City Kia is incompetent. My engine was recalled then unrecalled and then recalled again. During this visit they suggested $3,200 worth of repairs and didn’t include and photo More

by MFeeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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June 06, 2025

Friendly person who took care of my service today. Last time the man was rude and not friendly More

by charlenewatson195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Charlene, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us!

June 06, 2025

Excellent services performed, while waiting in comfortable customet lobby. My service coordinator Franco kept me well informed on all the services performed in my Kia K4. More

by Edgardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco my Service Coordinator excellent!
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Edgardo, Thank you for your time and feedback. We are happy to hear that your K-4 was back on the road so quickly with Franco. We look forward to seeing you again when your KIA is ready for its next service

June 06, 2025

Very helpful with assisting me with my car! Also was amazing with communication with my car being in the shop for a couple of days. More

by katelynfaith2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

City KIA of Greater Orlando responded

Katelyn, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

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