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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,309 Reviews

1,309 Reviews of City KIA of Greater Orlando - Service Center

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May 15, 2023

Keith Parker was a pleasure to work with. He made everything easy and his customer service was commendable. Great service and was very appreciative of the service given More

by vonettaharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith parker
May 17, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review We are so glad that Keith took great care of you and made your experience with us as smooth as possible. He will be delighted to know that you deeply valued his assistance. We hope to see you again the next time you are in need of automotive service!

May 15, 2023

"I recently had my car fixed at city kia, and I couldn't be happier with the service I received. From the moment I walked in, the staff was friendly and professional, and they quickly diagnosed the issue wi More

by Ydorisca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 17, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 12, 2023

Everyone was welcoming! Ricardo was an Excellent help, very kind and patient. I appreciate the amazing communication and customer service. More

by jessica.mulero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo (Kia Advisor)
May 15, 2023 -

City KIA of Greater Orlando responded

Jessica, Thank you for leaving Ricardo this positive review! We are so glad that he took great care of you and he will be honored to know that you deeply valued his service. We hope to see you again the next time you are in need of automotive service!

May 08, 2023

I am pleased to have thorough, kind and helpful employees work on my car. Thank you all! More

by quintanaj25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Dan and a woman (forgot her name) were great as always.
May 11, 2023 -

City KIA of Greater Orlando responded

Quintanaj25, Thank you for sharing your positive experience with us! We are so glad that our team was both kind and thorough throughout your visit. Our guests' safety and satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!

May 05, 2023

Every time we come to the service department at City Kia everyone is so helpful and welcoming. Anthony George went above and beyond to get both off our vehicles in for oil changes. He even offered to get us More

by linda61hurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 08, 2023 -

City KIA of Greater Orlando responded

Linda61hurley, Thank you for taking the time to leave us this positive review! We are delighted that Anthony and the team could consistently provide you with top-notch service, and that Anthony could make this experience with us no different. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 04, 2023

Always professional polite humble explaining clearly what will be done with vehicle and customer service More

by Foxybrooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
May 05, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs!

April 29, 2023

Henry Mancin was a great service writer kept me updated on my vehicle and genuinely helped keep me informed More

by Mdarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Henry took great care of you and kept you well informed throughout your service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 28, 2023

Our experience with this dealership has always been awesome! We’ve had our Kia for 7 yrs and this is the only place we go to for service. On this particular visit Anthony George was our adviser and he More

by snowcat623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 01, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Anthony took great care of you and your automotive needs during your most recent visit. He will be delighted to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 01, 2023 -

snowcat623 responded

You’re most welcome!! We’ll be seeing you soon to take care of a recommended service option!

April 28, 2023

Have used this dealership for 15 years. Always happy with the service. This last interaction was especially meaningful. German Valencia was very friendly, understanding and service oriented More

by wrb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Valencia Joe Manno
May 01, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your amazing review! We are honored by your continued business over the past 15 years, and we are so glad that our team consistently takes great care of you and that German made this experience with us no different. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 27, 2023

Doug Fumero in the service department is exceptional he kept me informed the whole time my car was there for service! More

by robderryberry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Fumero
Apr 28, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving Doug this positive review! We are so glad that he took great care of you and kept you well informed throughout your service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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