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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,233 Reviews

1,233 Reviews of City KIA of Greater Orlando - Service Center

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June 05, 2025

Friendly, reliable & courteous staff. Great help & always willing to help. Nice waiting area with snacks & coffee. More

by arhunt77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jun 05, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were friendly, reliable and courteous. We wish you safe travels until we meet again!

June 05, 2025

When you buy the car here come with 3 free oil change. That is true just don’t explain for the additional charge for engine treatment and oil system cleaner plus fuel system treatment. Extra $90 so oil ch More

by andrasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 05, 2025

Excelente servicio, la atención es personalizada y son muy amables. Te atienden con o sin cita, la sala de espera es confortable More

by Ggarciabracho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Frank is a very nice guy and very helpful. I appreciate being able to make an appointment so quickly. More

by MAYTEPILOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
June 05, 2025

The mechanic did put my filter on properly and cause and oil leak horrible job More

by STEVE.CARTAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arraiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

more than 24 hour to get my car back. long wait service too full It looks depressing. Having all thoes car in servics speaks bad about KIA. services should be more private. its just aroun More

by marisollugo.f
Recommend Dealer
Yes
Employees Worked With
juan
June 04, 2025

I’ve had a terrible experience with City Kia of Greater Orlando. They initially told me my service would take 3 hours—only to keep delaying it without clear updates. Every time I followed up, I was brushed More

by TRoth2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco, Adrian, and other service manger next to Franco
June 04, 2025

The service rep wasn't that informative when it came down to my vehicle k More

by Lloyd178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

just took a while but it was great, no complaints. like the updated lounge with new seating More

by MIGUELFB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh service
June 04, 2025

My car was brought right in when I arrived. Jay Torres was by my side every step of the way with dealing with my car. He also made sure my car received the attention it needs during my visit. More

by Dcw100608
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Jun 05, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jay this stellar review! We are delighted to know that he was by your side every step of the way dealing with your car and made sure your car received the attention it needed during your visit. If there is ever anything more that we may help you with please do not hesitate to let us know.

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