Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City KIA of Greater Orlando
Orlando, FL
1,599 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,599 reviews
Verified Customer
May 20, 2025
The dealership as a whole is fine however, the service department is not always up to par. Seems like every time I drop off my car for service. I have another issue with my car that I have to drive back w department is not always up to par. Seems like every time I drop off my car for service. I have another issue with my car that I have to drive back wasting gas to get fixed. This time it’s the undercarriage of the front end of my car plastic protector that was not secured and is now destroyed More
by Hannahbena
Employees Worked With
It was the service department
May 19, 2025
Excellent explanation of everything my car needed and good advice from the team thanks for everything you do good advice from the team thanks for everything you do More
by NAYI_23
Employees Worked With
May 19, 2025
Devon was great! Services went quicker than expected. The wash and vacuum are welcomed nice touches that will keep me coming back Services went quicker than expected. The wash and vacuum are welcomed nice touches that will keep me coming back More
by gio.sanchez24
Employees Worked With
Devon
May 19, 2025
Great service provided by Orlando, willing to understand what I was looking for and my situation. Great explanation from Orlando and financial team what I was looking for and my situation. Great explanation from Orlando and financial team More
by Celiana.matos
May 19, 2025
Had to wait 6 hours for a recall and oil change. Then they were supposed to send me a link for the carwash that I never received. Also they left a piece hanging out. They told me to return so they f Then they were supposed to send me a link for the carwash that I never received. Also they left a piece hanging out. They told me to return so they fix it but I don’t leave close by and it’s too much to take a day of work for that. More
by angelivetter
Employees Worked With
None
May 19, 2025
Excellent service! ! Robert was very thorough, attentive, and knowledgeable about the sales process and helped to explain it in a way that made sense!! Loved the team at ! Robert was very thorough, attentive, and knowledgeable about the sales process and helped to explain it in a way that made sense!! Loved the team at KIA!! Definatley would buy from this guy again!! More
by aileycastellano
Employees Worked With
