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City KIA of Greater Orlando

Orlando, FL

4.4
1,594 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,594 reviews

May 20, 2025

Jocelyn was the best! I will definitely be back next time I need any service done! More

by hayley16groff
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jocelyn
May 21, 2025 -

City KIA of Greater Orlando responded

Hayley, Providing exemplary service is so important to us and we are glad that Jocelyn's efforts met your satisfaction! We are thrilled to know that she was the best. We wish you safe travels until we meet again!

May 20, 2025

My experience this time around was much better than my previous visit for an oil change. Zachary was extremely professional and took the time to clearly explain both the required maintenance and the optio More

by cguz7373
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach Gentile
May 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Zach this incredible review! We are happy to know that he was extremely professional, took the time to clearly explain the optional services available, very knowledgeable and made you feel more informed/confident about the service your vehicle received.

May 20, 2025

Everything relate to this dealer is beyond good. Service, attention to the customer care, cleanliness on waiting area is a 100% outstanding environment. Job we'll done. More

by EDMIAN1964
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Recommend Dealer
Yes
Employees Worked With
Maintenance 10 at a 10
May 21, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was attentive to your care and did a job well done. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 20, 2025

Job, was the best sales rep I've worked with in years. After many cars and many dealership experiences, this was the most pleasant one thanks to him. More

by rdiazdelvalle97
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Job Gomes
May 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Job this amazing review! We are happy to know that he was the best and made your experience the most pleasant you ever had. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 20, 2025

I had a wonderful experience at City Kia. Nate was a great advisor! He was super communicative. More

by soleil.harris52
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nate
May 21, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Nate this stellar review! We are delighted to know that he was great, super communicative and made your experience wonderful. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 20, 2025

I’ve been a customer for 6 years and I’m happy with the service provided almost all the time except just for one time but was taken care of More

by LAURA Fernández
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Recommend Dealer
Yes
Employees Worked With
Devon
May 21, 2025 -

City KIA of Greater Orlando responded

LAURA, We are grateful for you leaving us this extraordinary review! We are pleased to know that our teams efforts met your satisfaction as always over the years and fixed any issues that occurred. We look forward to continue serving you in the future.

May 20, 2025

Great experience with excellent sales team members. They have a good selection with outstanding prices and deals. More

by cosorio55
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Reynoso
May 21, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were excellent and made your experience great. Congratulations on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 20, 2025

The dealership as a whole is fine however, the service department is not always up to par. Seems like every time I drop off my car for service. I have another issue with my car that I have to drive back w More

by Hannahbena
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
It was the service department
May 21, 2025 -

City KIA of Greater Orlando responded

Hannah, Thank you for your time and feedback. We are very sorry to hear that your experience at our Service Department hasn't been up to par with services and now you have a problem with your car plastic protector. We understand your concerns and frustrations and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager, we would love to help you.

May 19, 2025

Excellent explanation of everything my car needed and good advice from the team thanks for everything you do More

by NAYI_23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

City KIA of Greater Orlando responded

NAYI, Providing outstanding service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they gave an excellent explanation of everything your car needed and good advice. We wish you safe travels until we meet again!

May 19, 2025

Nate was the best! He went over+beyond. Don’t loose him. Give him a raise, bonus or new car!!! More

by sealley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate from Service
May 19, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Nate this spectacular review! We are delighted to know that he was the best and went over/beyond for you. We will take your feedback into consideration. If there is ever anything more that we may help you with please do not hesitate to let us know.

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