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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,588 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,588 reviews

May 21, 2025

I recently purchased my 2025 Kia Telluride and had a great experience from start to finish. Carlos, my salesperson, was incredibly helpful, patient, and knowledgeable. He made the entire process smooth More

by Christine.prestige
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 21, 2025 -

City KIA of Greater Orlando responded

Christine, We are grateful for you leaving Carlos this stunning review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Carlos provided you with 5-star service. We are pleased to know that he was incredibly helpful, patient, knowledgeable, transparent and professional. We warmly congratulate you on your new 2025 KIA Telluride- behalf of the entire City KIA of Greater Orlando team!

May 21, 2025

Amazing The experience at city Kia is always amazing. I never had any problems. Kia is the best More

by Tamaramccleaveroberts
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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May 22, 2025 -

City KIA of Greater Orlando responded

Providing a amazing service experience is so important to us and we are glad that our teams efforts met your satisfaction as always. We are thrilled to know that they are the best and you never had any problems. We wish you safe travels until we meet again!

May 21, 2025

Excellent service was very fast and Ricardo the gentleman who attended me was attentive at all times and I was able to enjoy the transfer service to the mall while waiting More

by Astrid vallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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May 22, 2025 -

City KIA of Greater Orlando responded

Astrid, Thank you for leaving Ricardo this amazing review! We are happy to know that he was attentive at all times. Please do not hesitate to let us know how we may be of further service to you.

May 21, 2025

My advisor Frank was very clear and professional about everything. Excellent customer service. Very polite too More

by MILLIE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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May 22, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Frank this extraordinary review! We are pleased to know that he was very polite, clear and professional about everything. We hope to serve you again in the future.

May 21, 2025

Buena sala de espera y atención, solo que me entregaron el vehículo mucho tiempo después del ofrecido! More

by GFDUNCAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo (service Advisor)
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May 22, 2025 -

City KIA of Greater Orlando responded

Brindar un buen servicio es fundamental para nosotros y nos complace que el esfuerzo de nuestro equipo haya sido de su agrado. Le deseamos un buen viaje hasta que nos volvamos a ver y le pedimos disculpas por la demora.

May 21, 2025

Efficient, reliable service with friendly staff. Quick turnaround, reasonable pricing, and excellent attention to detail. More

by jasiahadel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was efficient, friendly, had excellent attention to detail and provided you with reliable service. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 21, 2025

Professional, efficient and friendly Address a person with respect and knows you by name Good job More

by FILOMENA02569X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 22, 2025 -

City KIA of Greater Orlando responded

Filomena, Thank you for leaving us this positive review! We are happy to know that our team was professional, efficient, friendly and addressed you with respect/knew you by name. Please do not hesitate to let us know how we may be of further service to you.

May 21, 2025

Gracias por su buen servicio estoy satisfecha, rapidez me atendieron en español y me ofrecieron un carro alquilado mientras estaba mi carro en el taller More

by GUILLEMINAALICEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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May 22, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que nos haya dejado esta reseña tan espectacular! Nos complace saber que nuestro equipo le brindó un buen servicio, le atendió con rapidez y le ofreció un coche de alquiler mientras el suyo estaba en el taller.

May 21, 2025

Excellent Goood service and excellent customer service Excellent attention y pending all details Puntales en el service More

by mariomontes101
Recommend Dealer
Yes
Employees Worked With
Ricardo
Report | Print
May 22, 2025 -

City KIA of Greater Orlando responded

Mario, We are grateful for you leaving us this wonderful review! We are pleased to know that our team provided you with excellent attention and good service. We hope to serve you again in the future.

May 21, 2025

I had a letter from Kia about 2017 to 2020 cadenza’s fuel pump issues took it to City Kia and they denied it More

by HCHARCZUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Rico
Report | Print
May 22, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are disheartened to hear that your vehicle service experience was denied for your KIA fuel pump, we would like to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager, we would love to help.

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