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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,782 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,782 reviews

May 27, 2025

Communication was horrible. Brought van in for multiple repeat problems that still aren’t fixed after having my van for almost 3 weeks. More

by bhsaunders518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
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May 27, 2025

It is comfortable, the workers always want to sell you something, they are very persuasive. More

by INGJOSECSTEVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsa Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team made you comfortable and are very persuasive. We hope to serve you again in the future when the time comes.

May 27, 2025

Me encanta la atención Lo recomiendo mucho se nota lo profesionales que son un servicio de calidad More

by KARENPEROZO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsa Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

Karen, ¡Gracias por dejarnos esta fantástica reseña y recomendación! Nos alegra saber que nuestro equipo fue profesional y le brindó un servicio de calidad.

May 27, 2025

I had an amazing experience this time with Nate Coronado. He was short, prompt and explain every little detail at my Saturday oil change appointment. I had not experienced such an outstanding customer servic More

by JNEREIDA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
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May 27, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us and we are glad that Nate's efforts met your satisfaction and recommendation! We are thrilled to know that he was short, prompt and explained every little detail. We wish you safe travels until we meet again!

May 27, 2025

Very friendly every question I had was answered I would even say that was the best customer service I have ever experienced More

by sylviaparra34
Recommend Dealer
Yes
Employees Worked With
Kevin Acosta
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May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us. We are pleased to hear that our team provided you with the A+ service that you deserve. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 27, 2025

I purchased my first Kia and was very impressed with sales representative and his team. very knowledgeable. More

by sylviaparra34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Acosta 5*
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May 29, 2025 -

City KIA of Greater Orlando responded

Congratulations on your first Kia! We are overjoyed that our team took great care of you. Your satisfaction means so much to us. Thank you and safe travels!

May 27, 2025

Staff was very friendly and educated and helpful, they answered all of my questions. Very great service. More

by ayanabrown23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
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May 29, 2025 -

City KIA of Greater Orlando responded

We appreciate your positive review and we are glad that our team was both kind and helpful. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 27, 2025

My advisor was very professional from beginning to end. No complaints Thank you Again Sir More

by DALEISHAROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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May 29, 2025 -

City KIA of Greater Orlando responded

Dale, thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that our team provided you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 27, 2025

Best service department and the personnel it was fantastic From the greeter to the manager very much to detail attention More

by TONYBLANCO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

City KIA of Greater Orlando responded

Tony, thank you for your wonderful review! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

May 27, 2025

Excellent customer service. Patrick was very helpful and he make sure we left with not only 1 car but 2 cars. More

by noefri24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for your amazing review! We are honored to have had the opportunity to work with you, and we are thrilled that Patrick took exceptional care of you. Wishing you the safest of travels in your new vehicles- on behalf of the entire team!

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