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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,741 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,741 reviews

May 26, 2025

Kia is a wonderful ul place to buy a car. The people are so helpful. Customer service is great More

by doziercarlos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was so helpful and provided you with great service. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 26, 2025

Excelente atención al cliente muy buena comunicación y precaución a cada duda que se presentaba sigan así More

by Kiandreinaribullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan no sé el apellido
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May 27, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta fantástica reseña! Nos alegra saber que nuestro equipo se comunicó muy bien con usted y estuvo atento a todas sus preguntas, brindándole un servicio excelente.

May 25, 2025

Everyone was very friendly and made sure we were being taken care of, and no pressure More

by Spoiled_1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe
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May 27, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team was very friendly and made sure you were taken care of with no pressure. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 25, 2025

The team was very professional, we do thanks Christopher and Diego for all your help More

by Francomargarita1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher and Diego
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May 27, 2025 -

City KIA of Greater Orlando responded

Franco, We appreciate you for leaving Chris and Diego this marvelous review! We are delighted to know that they were helpful and very professional. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 25, 2025

Nice friendly service and great customer service. Definitely recommend if you looking for cars. Price is great. More

by andrasi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

Andrasi, We are grateful for you leaving us this exceptional review and recommendation! We are pleased to know that our team provided you with nice, friendly and great service with a great price. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 25, 2025

Everyone here at city Kia is wonderful. They have great service and always make sure to exceed your satisfactions. Abel Cruz in the service department as my service advisor was very helpful More

by Luz Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Cruz
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May 27, 2025 -

City KIA of Greater Orlando responded

Luz, Thank you for leaving Abel this amazing review! We are happy to know that he was very helpful, wonderful, kept you updated and answered your questions in a professional manner. Please do not hesitate to let us know how we may be of further service to you.

May 25, 2025

Everyone made sure that my KIA 2016 received the best service that was needed. Franco was very professional & kept me inform on everything. Great Job! More

by CASSMCDUFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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May 27, 2025 -

City KIA of Greater Orlando responded

CASS, Providing exemplary service is so important to us and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was very professional and kept you informed on everything. We wish you safe travels until we meet again!

May 25, 2025

I am very happy with the service everything was done on a very timely manner More

by MAINESKELLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Platt
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May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team completed everything in a very timely manner.

May 25, 2025

Fast service, very professional & courteous. Would appreciate if they would not adjust seat since it takes a while to get it back to where it was. More

by FERDINAND MONTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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May 27, 2025 -

City KIA of Greater Orlando responded

FERDINAND, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was very professional, courteous and provided you with fast service. We will look into your problem and discuss it with the team we sincerely apologize for that and hope to serve you again in the future.

May 25, 2025

If I don't ask what it will be my bill the assistant would've charge me fir something that I didn't agree. More

by Julio Pretell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
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