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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,160 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,160 reviews

April 24, 2025

The dealership provided excellent service, communicates well throughout the process, and explains things well do you are fully aware what's going on. More

by bbarnes1984
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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April 24, 2025

Great Very good experience, i am very happy with the work i will definitely again , very soon Thank you More

by xhimibujari
Recommend Dealer
Yes
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April 24, 2025

Amazing service with a personal experience they going beyond what you can experience from others dealers More

by elhierro99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay from service
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April 24, 2025

Awesome as always This was my fifth car I have bought from kia I wouldn't go anywhere else More

by mrizor
Recommend Dealer
Yes
Employees Worked With
Aaron he was awesome
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April 24, 2025

Amazing how fast was, Jay always in communication calling me and made me feel important More

by elhierro99
Recommend Dealer
Yes
Employees Worked With
Jay
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April 23, 2025

Excellent customer service, very good, From the moment we arrived until the end, I would recommend them with absolute confidence, More

by mariaantoniaramirez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Maria, Thank you for leaving us this terrific review and recommendation! We are happy to know that our team provided you with excellent service from the moment you arrived until the end and were very good. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 23, 2025

They treated me like family They made sure I was happy Love my new ride More

by PRINCESSNATHANIA
Recommend Dealer
Yes
Employees Worked With
Aaron
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Providing white glove service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they treated you like family and made sure you were happy. Congratulations on your new vehicle- behalf of the entire team!

April 23, 2025

Gracias por su atención el señor Juan Castillo me informó de todo y el tiempo que se iba a tardar el trabajo en la guagua. More

by guillemille
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio cambio aceite , filtro y rotación de neumáticos
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Apr 23, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que le hayas dejado a Juan esta maravillosa reseña! Nos alegra saber que estuvo atento y te informó de todo y de cuánto tardaría. Si necesitas ayuda con algo más, no dudes en hacérnoslo saber.

April 23, 2025

Service Representative was excellent and very friendly. Service Rep Jocelyn was accurate, attentive, helpful, friendly and very nice to deal with. More

by smithr3375
Recommend Dealer
Yes
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Jocelyn's efforts met your satisfaction! We are thrilled to know that she was excellent, very friendly, accurate, attentive, helpful, friendly and very nice to deal with.

April 23, 2025

Everything was excellent professional and quick Franco was detailed, professional, knowledgeable and helpful I would definitely request him again if I needed assistance in the future More

by DCOLON26
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Apr 23, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Franco this stunning review! We are pleased to know that he was detailed, professional, knowledgeable and helpful. We look forward to serving you again in the future when the time comes.

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