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City Ford

Columbia City, IN

4.6
152 Reviews

3040 E Business 30

Columbia City, IN

46725

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152 Reviews of City Ford

July 26, 2024

Great service Team very helpful all the way though the sales process , my Sales person Kylee was the best , will do busness with her again More

by xsforce52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Finch
July 08, 2024

Great team, sales, management, and finance were all great throughout the buying process. I drove from Michigan 3 hours to purchase my truck and they made everything very easy and smooth. I was in and out o More

by Sdbose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan
February 24, 2024

Service was quoted to be 176$. I specifically told the dealership what to replace. Oil change, serpentine belt and do a coolant flush ,while system is empty replace upper radiator More

by armin420
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Feb 24, 2024 -

armin420 responded

Service was quoted to be 176$. I specifically told the dealership what to replace. Oil change, serpentine belt and do a coolant flush ,while system is empty replace upper radiator hose.During a 27 point inspection the dealer chose to take off a belt and break the AC BELT tensioner. Called me to say hey, so we took a belt off , which you didn't want replaced or even looked at. The ac belt tensioner is now broken. You are responsible for replacing it, or we can give you back the truck without it working. Not only did they charge me for oil which I already provided. Also chaeged me for parts which I didn't request to be looked at or replaced. Stay away, this place will do you dirty.

January 24, 2024

They provided fast, quality service found a recall on my vehicle that covered my complaint before I had a chance to say anything about it More

by davtam83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
October 10, 2023

Helpful, not pushy, professional people. Did not have to spend all day. From walking in the door to walking out w/new vehicle keys was 3 hours including test drive, trade-in explanation, p More

by Eagle_Lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo, Charles
September 18, 2023

Jeff made purchasing our new box truck quick and easy. Great guy to work with! We will be purchasing more through him. More

by amy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Junkin
September 14, 2023

Mo my salesman was great. He was with me every step letting me know what my options were. There was a issue with the car but he had it fixed at no cost to myself. If u find y More

by younglarry101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
July 31, 2023

Zac made our experience super easy. We were in and out in 2 hours! Painless and reasonable. Will go back again! More

by laurabianski
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac
January 17, 2023

David was super knowledgeable and was able to answer all of my questions — it made the entire process a breeze. Couldn’t be happier with my purchase! More

by bertkelauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dau
December 26, 2022

City Ford did a great job getting our new super duty ready for us. Would highly recommend More

by Jared
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty, kasey, Chris
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