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City Ford
Columbia City, IN
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155 Reviews of City Ford
Love the truck Employees were very helpful and went out of their way to make sure that we got what we wanted on this new truck we have gotten our last 3 vehicles at Employees were very helpful and went out of their way to make sure that we got what we wanted on this new truck we have gotten our last 3 vehicles at this dealership and will continue to shop here More
Excellent experience My service advisor Travis Cox did an excellent job, I would consider him a valuable asset to this dealership. My vehicle was handled in a professional My service advisor Travis Cox did an excellent job, I would consider him a valuable asset to this dealership. My vehicle was handled in a professional and timely manner, I will be a repeat customer because of the way I was treated by Travis and the technician (sorry I don’t have his name) that worked on my vehicle. More
Excellent Worked well with us and price. We knew what we wanted and when we walked in we got what we wanted and are very happy Worked well with us and price. We knew what we wanted and when we walked in we got what we wanted and are very happy More
Friendly Jonathan Ankney and Chad Morris helped so much to make my purchase as smooth as possible. Very friendly staff! I would most definitely recommend other Jonathan Ankney and Chad Morris helped so much to make my purchase as smooth as possible. Very friendly staff! I would most definitely recommend others looking to purchase a new or used vehicle to check City Ford out! More
Jonathan Ankney was great. Jonathan made it easy from start to finish. He was timely and honest, and we could recommend others to go to CityFord and ask for him. Jonathan made it easy from start to finish. He was timely and honest, and we could recommend others to go to CityFord and ask for him. More
Very good Lee stayed with ford and got the recall part finally. Justin very quickly accommodated me with transportation and after the headache to get Ford to g Lee stayed with ford and got the recall part finally. Justin very quickly accommodated me with transportation and after the headache to get Ford to get the part to City I appreciate his service. More
Great service. Came to get a lease. Had great service. Chris Matthews is outstanding. Along with his team. Very friendly. I love my truck! I will come back again af Came to get a lease. Had great service. Chris Matthews is outstanding. Along with his team. Very friendly. I love my truck! I will come back again after my lease is up. More
Great service My experience with this dealership was excellent. Justin explained about the recall and what was to be done. He was very thorough in his explanation. My experience with this dealership was excellent. Justin explained about the recall and what was to be done. He was very thorough in his explanation. More
Good service department, bad waiting room My family members and I have been bringing our four cars to City Ford and Chevy for service for several years, and have been pleased. The work is don My family members and I have been bringing our four cars to City Ford and Chevy for service for several years, and have been pleased. The work is done quickly without rushing, at a fair price. They also dont try to push services you are not interested in, and they take care not to soil or damage the cars. My only complaint is recent; I opted to not wait in the Ford Service waiting room, and instead used the courtesy shuttle both ways, because they have removed TV and replaced it with an excruciatingly repetitive ad display. The formerly full waiting room of happy conversationalists was completely empty, and it didnt take me but a few minutes to realize why. I asked to be taken back to work, rather than watch the same info over and over, and another woman did the same, saying, "I was looking forward to watching HGTV while I waited." Not sure eliminating TV/cable is saving any money, due to increased shuttle costs for multiple customers a day, and it certainly is not making customers happy. Bring back the TV please! More
One day to order odd part Good response and ability to quickly find and receive an uncommon part for repair. Not a bad price for a repair that took significant labor. Good response and ability to quickly find and receive an uncommon part for repair. Not a bad price for a repair that took significant labor. More