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City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center

Brookfield, WI

4.5
834 Reviews

834 Reviews of City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center

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December 03, 2021

When it comes to buying a new vehicle, they love to treat you well! But when it comes to service: unless things go smoothly from the get-go, they won't stand behind their commitments. Bought a few vehicles More

by masterprompt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Mikna
October 06, 2021

Fantastic Sales and Service Departments! Most recent visit for a complete detail on my 2017 Jeep Cherokee - EXCELLENT!!! More

by Ruf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mikna
February 25, 2021

We had a problem with our 2016 Jeep Renegade. We talked to Matt Pulaski and he said leave it overnight and it'll be done in the morning. It was, clean and ready to go! Matt was very professional with a "c More

by ctcera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pulaski
February 19, 2019

Oil change and tire rotation I've had my 2017 Jeep Renegade serviced at this establishment many times (was only at one other service center for its very first oil change - Ewald i More

by Andrea S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jon Domurat
November 25, 2018

Very sexist experience from a female perspective. Previously purchased my vehicle from Schlossmans a year ago and was very pleased with the service/friendly staff. I recently went back to this locatio More

by 2015jeepwrangler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Mikna, Timothy Griese
October 24, 2018

Schlossmann’s mistake voided Dodge warranty I had a lifetime power train warranty from Dodge that required a re-occurring dealer inspection. Schlossmann did the inspection, but forgot to enter More

by Wisconsin Marine
Customer Service
Recommend Dealer
No
Employees Worked With
Michael Reichert
May 17, 2018

Assistant Service Manager Mike Reichert the Assistant Service Manager was outstanding. He understands your needs and offered truly exceptional service. I work 3 blocks from a J More

by Stimmeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Reichert
March 08, 2018

Honest, Good quality I've taken my RAM 2500 Diesel there on multiple occasions. Once in a while I'm told I need a service such as an oil change that I don't because they f More

by RamDieselFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Fitzgerald
January 13, 2018

Poor Service Experience I brought my Jeep in to have my heat fixed. Long story short, the service manager hung the phone up on me and told me that its too cold out for all ca More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Hernandez
January 07, 2018

isaac hernandez was a fantasticly helpful with good srvc. everyone was helpful and welcoming and your dealership is nice and close to home., unlike my past dealer which was hub on south 27th street. More

by longjumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hernandez
Jan 09, 2018 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Great to hear from you longjumper, thank you so much for the great review.