City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center
Brookfield, WI
834 Reviews of City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center
The former Schlossman’s-owned dealership very recently was bought by City of Chicago. Most staff still there. I had a non-starting 2016 RAM Limited Ecodiesel that had to sit at the dealership for a part was bought by City of Chicago. Most staff still there. I had a non-starting 2016 RAM Limited Ecodiesel that had to sit at the dealership for a part that was back-ordered (fuel pressure sensor-regulator). I lost the use of my vehicle for 10 1/2 days. It would have been appropriate to offer a courtesy or loaner vehicle - especially since this mechanical issue was known to Ram and was covered under a special extended manufacturer warranty. The service department staff were attentive as usual, but maybe the changing owners and some procedures affected daily work. More
Oil change done in 20 minutes. Service person was extremely friendly. While oil was getting changed, I talked to a salesman who updated me on dealership and Chrysler Corp Service person was extremely friendly. While oil was getting changed, I talked to a salesman who updated me on dealership and Chrysler Corp More
Always great customer service at this dealership! We appreciate the way we are treated and will continue to do business with them! We appreciate the way we are treated and will continue to do business with them! More