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City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center
Brookfield, WI
834 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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834 Reviews of City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center
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Verified Customer
July 08, 2022
Just in for oil change and tire rotation prior to taking a long road trip. Service writer was friendly and attentive. I needed new engine and interior air filters, however, was very disappointed to learn t a long road trip. Service writer was friendly and attentive. I needed new engine and interior air filters, however, was very disappointed to learn they were out-of-stock on needed engine and interior air filters. Also, indication was made on the inspection form that I needed a new left front wiper blade, but nothing was mentioned, so I assume those were out of stock also. Did not replace two tire caps that were missing since my last service, until I pointed this out. Appreciated the complimentary car wash. More
by schmity.jim
Employees Worked With
Matthew Pulaski
July 07, 2022
I was promised free tire rotations when I purchased tires from the previous owners. I was informed the new owners are not going to honor that. When it comes time for new tires again it’s extremely unlikely t from the previous owners. I was informed the new owners are not going to honor that. When it comes time for new tires again it’s extremely unlikely that I will purchase them from this dealer and I will probably look elsewhere for oil changes as well. More
by BILLNDARLENE25
Employees Worked With
Megan Villmow
July 07, 2022
I told service writer possible air bubble in cooling system. She said not possible cause the tech checked. She also said tech took my car and tried to duplicate the issue. But I told her it over heated system. She said not possible cause the tech checked. She also said tech took my car and tried to duplicate the issue. But I told her it over heated in a car wash on a 93 degree day. That wasn’t yesterday! Also she said tech did pressure test. But my coolant reservoir wasn’t full! I was charged a $100 for lies! More
by PALMSEAN1097
Employees Worked With
Megan Villmow
July 07, 2022
Go above to please the customer. Friendly service associate kept me informed on the process as my vehicle was being serviced. Very pleased Friendly service associate kept me informed on the process as my vehicle was being serviced. Very pleased More
by Colleen
Employees Worked With
Michael Reichert, Kristian Heinrich
