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City Automall Ford - Service Center
Columbia City, IN
326 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
326 Reviews of City Automall Ford - Service Center
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May 03, 2024
Everyone involved was professional and presented various items that might need attention in the future. items that might need attention in the future. More
by dougbrown352
Verified CustomerEmployees Worked With
April 30, 2024
Great service! Minimum wait time, great value, friendly staff, trusted dealer. Will not take our truck anywhere else for service. Minimum wait time, great value, friendly staff, trusted dealer. Will not take our truck anywhere else for service. More
by jrcurtis
Employees Worked With
April 29, 2024
They did a great job changing my oil and diagnosing a code. Still waiting on a call about a part that was ordered. code. Still waiting on a call about a part that was ordered. More
by kjjcattle
Employees Worked With
April 26, 2024
Rob was very personable and professional. Would come back just for his excellent service. He kept us updated and offered extra help Would come back just for his excellent service. He kept us updated and offered extra help More
by katelynwright94
Employees Worked With
April 16, 2024
Rob is always great to deal with. He takes very good care of TruckPro's fleet He takes very good care of TruckPro's fleet More
by RON.SLAGAL
Employees Worked With
April 12, 2024
Great service. They were very prompt and friendly. Will continue to use this service center. They were very prompt and friendly. Will continue to use this service center. More
by Alan
April 11, 2024
The pick up and delivery service was great. The live communication about the service work that was or wasn’t performed wasn’t there. I had to call to find out the status of what they didn’t fin The live communication about the service work that was or wasn’t performed wasn’t there. I had to call to find out the status of what they didn’t find or didn’t fix even though they had the Ford Pass explanation of why the check engine light came on multiple times. Good news they didn’t charge me the diagnostic fee, bad news it didn’t get fixed and next time it happens it could be past the warranty. Again the pick up and delivery service was great. It allowed me to have 2 recalls fixed. More
by robtrib
Employees Worked With
April 08, 2024
They were so on it that I got no less than 25 calls to set up my appointment set up my appointment More
by mikevisa
Employees Worked With
April 07, 2024
I have worked with Dorene at City Ford for over a year. She is one of the most personable and easy to talk to service reps I've ever worked with. She is one of the most personable and easy to talk to service reps I've ever worked with. More
by Tkleping
Employees Worked With
April 06, 2024
The service was fast and good environment to wait during the job. Thank you people to be one of the best area of services the job. Thank you people to be one of the best area of services More
by JOSE.A.PAGAN
Employees Worked With
