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City Automall Ford - Service Center

Columbia City, IN

4.7
314 Reviews

314 Reviews of City Automall Ford - Service Center

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June 12, 2024

Dorene . Is very good at what she do. Very knowledgeable I would recommend her to anyone More

by MICHAEL562009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorene Trammel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorene Trammel
Jun 13, 2024 -

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 11, 2024

Robert always greets you with a smile and ready to assist and direct everyone to what i came in for. the team and or person working on my truck, they were there to answer questions while working on my truck More

by chetabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Jun 13, 2024 -

chetabrown responded

City Chevrolet? Maybe Ford!!!!

June 08, 2024

Audrey did an amazing job helping me get some tires installed on a few of my cars. Very friendly and professional staff, clean work area, affordable pricing and great deals! More

by Yaboiiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorene Trammel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Great service would come back for sure with my service for my car Definitely recommend them. More

by cinnanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 04, 2024

City Ford- I like going there, I would recommend to other people. So very nice when I call and when I’m there. More

by cinnanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

City Automall Ford responded

We are so happy to read such a great review about City Chevrolet! We do hope we can be of assistance in the future. Take care!

June 03, 2024

Do a good job of getting me in but the service tech that has worked on my truck the last 2 times is in too much of a rush and doesn’t do a thorough inspection last 2 times I was there my tires did not get a More

by MMILLER1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorene Trammel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. When you have an opportunity, please reach out to us at (260) 244-5111 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

May 30, 2024

They fixed a few issues with a used car I bought from them. They stood behind the vehicle they sold me. I will look at their inventory when I’m ready to purchase another vehicle. More

by lundgrenderek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

May 27, 2024

Always provides great service on my f-350. Very happy. I regularly go here for service. More

by mmttzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 25, 2024

Always a great experience working with sales or service. Never disappointed on either side as they treat me right and take care of me in every direction. More

by RonS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2024

We Love City`s Sales and Service. They go Above and Beyond for their customers . 5 Stars Across the board. Thank you for the awesome service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Junkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Morris
May 22, 2024 -

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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