City Automall Ford - Service Center

My truck is home, I want to thank Tyler in the service department. After I spoke with him he took ahold of the problem and didn't stop until my truck was fixed. He called me back and said my truck was fix department. After I spoke with him he took ahold of the problem and didn't stop until my truck was fixed. He called me back and said my truck was fixed and it was on the way home!! More

Well this isn't a good time for a review. I bought a 2019 RAM a week ago and now it's broke down. So I'm not very happy with the dealership. I don't have a vehicle now. The service department I bought a 2019 RAM a week ago and now it's broke down. So I'm not very happy with the dealership. I don't have a vehicle now. The service department has had it 2days now and it's still not fixed!!!!! 😔 More

I got a very detailed breakdown of my diagnostic report, which was very helpful in my decision making. which was very helpful in my decision making. More

Friendly staff. Got me checked in, serviced my F250 and got me on my way reasonably fast. Replaced the serpentine belt - dealership pricing for parts & labor - quali Got me checked in, serviced my F250 and got me on my way reasonably fast. Replaced the serpentine belt - dealership pricing for parts & labor - quality of maintenance performed, good so far. Would've been nice to have an estimate prior to work - at time service was scheduled. I needed to get scheduled & serviced quickly - City Ford got me in & got it done - so 5 stars. More

Service entry was spotless. Service people were very friendly. Recall was handled nicely and I left pleased. Service people were very friendly. Recall was handled nicely and I left pleased. More

Left another dealer looking for good service. Found it here at City Ford with Robert and his team. Have not been disappointed. Have only had very small issues that I showed them. They took the Found it here at City Ford with Robert and his team. Have not been disappointed. Have only had very small issues that I showed them. They took the issue and made it a learning situation which was appreciated greatly. Keep up the good work City Ford! More

The valet service was wonderful! Tyler did a great job communicating and coordinating g details. Tyler did a great job communicating and coordinating g details. More

Justin and his team always go above and beyond to ensure customer satisfaction is at 100%! Thank you to you and your team for all that you do! customer satisfaction is at 100%! Thank you to you and your team for all that you do! More

They did none of the 175, 000 mile service I requested even after I told them that I hadn't done any milestone service since I purchased it at 60,000 miles. Told my my broken lift gate was a bag that was even after I told them that I hadn't done any milestone service since I purchased it at 60,000 miles. Told my my broken lift gate was a bag that was in thr way like I'm a complete idiot. Came ready to spend $1000+ as needed and none of it was even checked. More

Great job, dependable service. Switched to Columbia City Ford after my local dealer started trying to sell/fix stuff that wasn't needed. Switched to Columbia City Ford after my local dealer started trying to sell/fix stuff that wasn't needed. More