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City Automall Ford - Service Center
Columbia City, IN
314 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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314 Reviews of City Automall Ford - Service Center
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September 09, 2024
The valet service was incredible. Fast and easy. Tyler did a terrific job communicating and coordinating the details and progress of the service. Fast and easy. Tyler did a terrific job communicating and coordinating the details and progress of the service. More
by bvh
Verified CustomerEmployees Worked With
September 07, 2024
Took over a week to get an appointment, and service took all day. But otherwise okay. all day. But otherwise okay. More
by rjdink1
September 06, 2024
Audrey got me right in and out and the tech Henry did an awesome job of checking my car over and advised me about a couple of potential problems awesome job of checking my car over and advised me about a couple of potential problems More
by lonsburyr
August 29, 2024
Told me I would only be charged around $120 for what needed done. Went to pick the car up and the bill was over $300. needed done. Went to pick the car up and the bill was over $300. More
by JAY Finlinson
Employees Worked With
August 27, 2024
Excellent service and always helpful and friendly. We live out of town but we consider City Ford our hometown dealership. We live out of town but we consider City Ford our hometown dealership. More
by dhboilermaker
Employees Worked With
August 27, 2024
You shouldn’t make it so hard to do these when I have to do it 3 times and set passwords why can’t I just do your review of my visit. do it 3 times and set passwords why can’t I just do your review of my visit. More
by ROXY2769527
Employees Worked With
Other Employees :
Branden mechanic
August 23, 2024
Im not happy with my experience Wednesday. Doreen is amazing. lee in parts is amazing but Audrey was not my favorite to deal with. No compassion at all under the circumstances that i drove all Doreen is amazing. lee in parts is amazing but Audrey was not my favorite to deal with. No compassion at all under the circumstances that i drove all the way from Warsaw to only drive all the way back because she obviously did not understand the situation or she didn't care? Did not offer to call anyone in management because she obviously runs the show. That peppy personality got up and left! More
by BETSYJ1203
August 16, 2024
Tyler was very friendly and accommodating while I waited for my truck to be repaired. Highly recommend! for my truck to be repaired. Highly recommend! More
by jennifer.angelo
Employees Worked With
August 15, 2024
Dorene and her team are always great! ! As soon as soon we communicate our vans needing service, she is always on it and gets the job done ASAP!! I truly appreciate her and her team for al ! As soon as soon we communicate our vans needing service, she is always on it and gets the job done ASAP!! I truly appreciate her and her team for always being quick and efficient to the point where we barely have to take any of our Vans off the road, as you know we need these Vans everyday. Thank you for ALWAYS going ABOVE AND BEYOND 🙏🏽 More
by MALIA
Employees Worked With
August 13, 2024
What a great experience. City Ford came to my place of employment while I was in a meeting; changed the oil and rotated my tires. Talk about service,,,saved me a few hours du City Ford came to my place of employment while I was in a meeting; changed the oil and rotated my tires. Talk about service,,,saved me a few hours during a work day. Greatly appreciated! I'd recommend mobile service to anyone based on my experience. More
by RYAN@GLENBROOKAUTOMOTIVE.COM
Employees Worked With
