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City Automall Ford - Service Center

Columbia City, IN

4.7
325 Reviews

325 Reviews of City Automall Ford - Service Center

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August 23, 2017

Great service, nice employees! I appreciate the shuttle service while waiting on my vehicles service. We ran into a minor inconvenience while having our vehicle serviced and Derry S More

by Annette Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Derry Smith
July 10, 2017

Awesome experience I came in to the dealership to pick up some friends that were having repair work done. I noticed my rear passenger tire was low. They took my car and More

by Bjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derry Smith
July 06, 2017

awesome. Outstanding job. Willing to do whatever necessary to get job done. They went above and beyond. Very timely. Could not be more impressed. Keep it More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil kelly, Robert Salesman
June 14, 2017

Great service When I purchased the car I didn't notice two cracks in my window or that my hazard lights didn't work. They fixed all of this for free. They service w More

by Kelang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service , Chad Morris
May 28, 2017

Oil change I had my oil changed, they put the wrong oil filter on the truck , didn't even tighten the filter it was leaking oil for 1000 miles . L More

by Gatchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brandon Corratti, Ben Reynolds
May 29, 2017 -

Gatchell responded

Yes it did you put the wrong oil in , and the oil filter was the wrong ,, Anyone knows you need to tighten up the oil filter,, It a new truck

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