City Automall Ford - Service Center

Always a Good Experience The service center always provides a good experience and even sent me pictures of my air filters to ask if I wanted them replaced. When I declined ser The service center always provides a good experience and even sent me pictures of my air filters to ask if I wanted them replaced. When I declined service they were nice enough to clean them off as best they could before putting them back in to give me some more time before I have to replace them on my own. They also let me drop my car off, gave me a ride to work, and offered to pick me up when it was done. More

Very friendly Great service I recommend them highly.treat customers with respect.They work with you finding cheaper prices.The first visit there was a very nice lad Great service I recommend them highly.treat customers with respect.They work with you finding cheaper prices.The first visit there was a very nice lady at the service desk,she was very friendly and helpful.plan on doin business with them. More

Pushy Sales Staff/ Uninformed Service Advisor The above led to 3 awful interactions with this dealership. It’s too bad because I enjoyed bringing my car to this dealer in the past for service, but The above led to 3 awful interactions with this dealership. It’s too bad because I enjoyed bringing my car to this dealer in the past for service, but I feel forced to now have to go somewhere else, because the staff CANNOT deliver on service excellence. More

Great guys in service! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! More

Andrew And City are great! Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. More

Repair-warranty Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address it tomorrow. we have all the documentation from purchasing the vehicle but they refuse to address it. More

Oil change They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. More

Great place...but they need to clean up after themselves. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. When I got back into my car a third of my glove box items were dumped all over the passenger floor....such as my glasses....did not appreciate that. They are good at what they do....but they really need to clean-up after themselves. Thank you. More

Auto Repair I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. She took it upon herself to check and see if it was covered by warranty. It was covered :) :) They had me drop it off, when I dropped it off I looked in at the service area it was so CLEAN!!!! The next morning I get a phone call to discuss what they where going to do, prior to this she made sure they had the parts before I took it their WoW I couldn't believe it. When my husband picked it up they explained everything they did, We where very Pleased with the whole experience in this. Would and will use this Chevy again and again 😊😊😊😊😊 We had this SUV in the garage from where we bought it, they had it a week and we had to call them and NO ONE seem to know Anything.it was a Dodge dealership. Again we would recommend this dealership to everyone More