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City Automall Ford - Service Center

Columbia City, IN

4.7
314 Reviews

314 Reviews of City Automall Ford - Service Center

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July 02, 2019

Great guys in service! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! More

by Milton B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
July 01, 2019

Andrew And City are great! Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. More

by EyeoftheStorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Shirey, Andrew Moore, Mike Fudge
June 27, 2019

Repair-warranty Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address More

by Simple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally
April 21, 2019

Oil change They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. More

by Dalgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A new employee she was good
January 15, 2019

Oil change Fast and on time got right on the job everyone was very friendly and helpful. Checked to make sure if you needed any assistance with anything else More

by Carbuyer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

City Automall Ford responded

Thank you for the review. We appreciate any and all feedback.

December 27, 2018

Great place...but they need to clean up after themselves. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. More

by Dominys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 06, 2018

Auto Repair I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
August 30, 2018

Very helpful service department They are very helpful and explain things in layman’s terms. They seem very trustworthy! Great customer service and very prompt on getting the job done More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
May 13, 2018

Repair and service 15 year old truck that they have always treated as if it just rolled off the show room floor! Wouldn't take it any other place for service or repairs More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
August 23, 2017

Great service, nice employees! I appreciate the shuttle service while waiting on my vehicles service. We ran into a minor inconvenience while having our vehicle serviced and Derry S More

by Annette Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Derry Smith
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