City Automall Ford - Service Center
Columbia City, IN
314 Reviews of City Automall Ford - Service Center
Great guys in service! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! More
Andrew And City are great! Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. More
Repair-warranty Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address it tomorrow. we have all the documentation from purchasing the vehicle but they refuse to address it. More
Oil change They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. More
Oil change Fast and on time got right on the job everyone was very friendly and helpful. Checked to make sure if you needed any assistance with anything else Fast and on time got right on the job everyone was very friendly and helpful. Checked to make sure if you needed any assistance with anything else More
Great place...but they need to clean up after themselves. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. When I got back into my car a third of my glove box items were dumped all over the passenger floor....such as my glasses....did not appreciate that. They are good at what they do....but they really need to clean-up after themselves. Thank you. More
Auto Repair I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. She took it upon herself to check and see if it was covered by warranty. It was covered :) :) They had me drop it off, when I dropped it off I looked in at the service area it was so CLEAN!!!! The next morning I get a phone call to discuss what they where going to do, prior to this she made sure they had the parts before I took it their WoW I couldn't believe it. When my husband picked it up they explained everything they did, We where very Pleased with the whole experience in this. Would and will use this Chevy again and again 😊😊😊😊😊 We had this SUV in the garage from where we bought it, they had it a week and we had to call them and NO ONE seem to know Anything.it was a Dodge dealership. Again we would recommend this dealership to everyone More
Very helpful service department They are very helpful and explain things in layman’s terms. They seem very trustworthy! Great customer service and very prompt on getting the job done They are very helpful and explain things in layman’s terms. They seem very trustworthy! Great customer service and very prompt on getting the job done. More
Repair and service 15 year old truck that they have always treated as if it just rolled off the show room floor! Wouldn't take it any other place for service or repairs 15 year old truck that they have always treated as if it just rolled off the show room floor! Wouldn't take it any other place for service or repairs. More
Great service, nice employees! I appreciate the shuttle service while waiting on my vehicles service. We ran into a minor inconvenience while having our vehicle serviced and Derry S I appreciate the shuttle service while waiting on my vehicles service. We ran into a minor inconvenience while having our vehicle serviced and Derry Smith went out of his way to make sure we were taken care of and satisfied. He is really good at making sure his customers our happy. Derry was very helpful. I highly recommend Derry if you are in the market for a vehicle. More